BMW of Clear Lake
Webster, TX
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I stopped at Advantage BMW in the driving rain to look at two Ford 250's. As I was checking the prices, I was surprised to see Chris come to my assiatance. As we were returning to his desk, he told me of a two Ford 250's. As I was checking the prices, I was surprised to see Chris come to my assiatance. As we were returning to his desk, he told me of another truck they had received the previous day. We promptly returned to the back lot and he showed me the truck I now own. captain Chris had the vehicle made ready by the following afternoon, and after an extensive test drive,I knew that I wanted to deal with Advantage. The purchase was as smooth as silk. I look foward to their service being as helpful as the sale!! Thank you Captain Chris. More
Chris helped my husband so much when we decided this was the car we wanted. He jumped through hoops to get us locked in with the purchase and we truly appreciate all he did. We absolutely love the 2006 z4 w the car we wanted. He jumped through hoops to get us locked in with the purchase and we truly appreciate all he did. We absolutely love the 2006 z4 we purchased. Thank you!!!! More
I am extremely picky when it comes to car purchases and this go round was no different. I walked into the dealership with clear expectations regarding the vehicle I wanted, features, price, and level of pr this go round was no different. I walked into the dealership with clear expectations regarding the vehicle I wanted, features, price, and level of professionalism I expected to encounter during the process. Not only was I pleased, but the level of courtesy, straight-forwardness with regard to the details of the transaction, as well as use of my time spent while processing everything went extremely well, in fact it far exceeded my expectations. Chris truly did make this purchase as easy and painless as possible and always had the value of my time and desires with regard to the vehicle and price in mind. He truly did make it a pleasant experience and I sailed through the car buying experience with minimal turbulance. I would definately recommend Chris to anyone looking for a vehicle and look forward to enjoying my new vehicle as it truly is exactly what I wanted when I began searching for a new BMW. Thanks Chris for putting all the pieces together. More
Let me start out by saying Chris Castillo was amazing given how hard I am to please. I shopped four stores looking for a knowledgeable advisor and the best deal. This was my first Seven Series and wanted given how hard I am to please. I shopped four stores looking for a knowledgeable advisor and the best deal. This was my first Seven Series and wanted every option. If I spend 102k for a car I want 102k worth of service. Castillo not only gave me first class service but more importantly he shot me straight from the beginning. I love my new BMW and am looking forward to working with Capt Chris in the future on my next car deals. I had a hard deal to do due my trade. Chris not only made it happen but I felt he really had my best interest in mind. I hope the guys in service are as good as he is. More
Chris Castillo is the most friendliest, courteous, and professional salesman I have ever met. Not pushy at all. He was very patient, as it was two months from our very first visit until our actual purchas professional salesman I have ever met. Not pushy at all. He was very patient, as it was two months from our very first visit until our actual purchase date. Chris made us feel very comfortable and at ease in purchasing our BMW. We are confident that Chris's offer to assist us with anything (even after the papers were signed) is sincere and honest. We have purchased cars at Advantage BMW Clear Lake in the past, and were familiar with the level of service they provide, yet it was still a very big decision to purchase a new car. Although there were other cars on my "want list", I quickly dismissed them after test-driving the BMW, and reflecting on how anxiety-free my wife and I have been when driving BMW's (no worries about servicing them, no concerns with quality, and no reservations about the character of the salespeople that work there). I have so owned many cars in my life, and I feel what BMW offers (quality of vehicle and service) are beyond expectations. At this point in my life, I frankly would not drive anything else, and would not bother even going to any dealer besides Advantage BMW Clear Lake. All of the people there were friendly, but I would particularly recommend Mr. Chris Castillo as a person to see if considering purchasing a vehicle at Advantage BMW Clear Lake. More
I have a BMW still under factory warranty. My blinker stopped working and I brought in for the service. First they said it's still under warranty and later called be back and said there is some kind of stopped working and I brought in for the service. First they said it's still under warranty and later called be back and said there is some kind of chemical was sprayed on the BLINK module and the factory warranty is voided. I brought a few spray cleanners from Walmart to clean up the car and this is how the FACTORY WARRANTY is voided????? Very disappointing!!! I called USA BMW at 1-800-831-1117 to file a complaint. More
I went online to try and find an SUV,and i came across several that i liked. I called in and dealt with Drew, and he gave me several nice choices. I waited around for a few more days and naturally, i went several that i liked. I called in and dealt with Drew, and he gave me several nice choices. I waited around for a few more days and naturally, i went to see if i could find the best deal. i searched in two other states, and all over houston, and i have to say, working with Drew was the best BMW experience ive had. This is my first BMW X5 and hopefully it wont be my last. Thanks for all you have done for me Drew, you did a great job. More
I purchase a 2005 BMW 328 I From Tom Mites and I could not be more pleased. I received an awesome price on a wonderful car. Tom Mites was very friendly and courteous and I will recommend Advantage Clear L not be more pleased. I received an awesome price on a wonderful car. Tom Mites was very friendly and courteous and I will recommend Advantage Clear Lake to all of friends. Thanks Tom I do love my car. More
I have never been to a dealer that does so much to make sure they have gone out of their way to keep me satisified. These guys actually have fun doing what they do, and treat you like a friend and not just sure they have gone out of their way to keep me satisified. These guys actually have fun doing what they do, and treat you like a friend and not just like the flavor of the moment. Cue is an outstanding salesman and Randy is an outstanding manager. There is a reason this is my forth purchase from Advantage Clear lake. More