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BMW of Clear Lake

Webster, TX

4.7
442 Reviews

15943 Gulf Fwy

Webster, TX

77598

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Showing 442 reviews

June 20, 2013

Dereck made the buying process very plesant, straight forward and easy. No high pressure sales or other tactics. Dereck was very accessible and responsive during the process in terms of answering my ques More

by mlj4377
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dereck Penrod, Dereck Penrod
June 15, 2013

First, let me say I live outside of Dallas, however, I purchased here. From the initial contact, via email, Dereck was attentive and genuine. After chatting for a couple days, I decided to place my or More

by Bevans75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dereck Penrod, Dereck Penrod
May 09, 2013

Thank you Zeke for providing me with excellent customer serivce and follow up. You were very understanding and professional with investigating the circumstances surround my BMW. Thank you More

by reginagarcia1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Zeke
February 14, 2013

I love my new 750 and wwas very pleased with the entire process of purchasing it from Adavntage BMW with Captain Chris Castillo. He is very knowledgable about the various products and features, explained More

by HarmonyDental750
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 13, 2013

My husband and I stopped in at Advantage BMW with the intent of "just looking." We had planned to visit the different luxury car dealerships that day to determine what we wanted. Chris approached us to More

by priquelmy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
January 29, 2013

Chris was great! Extremely knowledgable, courteous, and straight forward. I had a great experience leasing my new BMW from him and I would easily recommend him to anyone I know looking for a BMW. More

by nchang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Castillo
January 28, 2013

I do not guage dealers and sales people by the ramp up to buying a car. If that part of the experience is negative, I leave. I guage the experience in the follow up. Advantage, and Chris Castillo in parti More

by deandawg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Castillo
January 28, 2013

I came in to just take a look for at the cars that were there. I wasn't planning on buying a car that day, but Chris asked me what I was looking for and pointed me in the direction I wanted. It fit my bu More

by MarcelinoFarias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Capt Chris Castillo
January 14, 2013

Captain Chris Castillo is the best salesman I have ever worked with. He is knowledgable beyond any BMW representative I have ever talked to and has a great history with selling this remarkable automobile. More

by Rshellnutt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Captain Chris Castillo
January 07, 2013

Had a horrible time when we bought our car from the salesman. He didnt go over the car with us, just handed us the keys and walked away. Had to wait 3 hrs to sign documents, just bad bad bad. He was ru More

by MunishS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mickey Winston
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