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BMW of Clear Lake

Webster, TX

4.7
507 Reviews

15943 Gulf Fwy

Webster, TX

77598

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Showing 507 reviews

June 16, 2023

Service was conducted on schedule and to my satisfaction. Facility was well maintained..would recommend it yo my friends. More

by Bpeterse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Creacy
Jun 20, 2023 -

BMW of Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 14, 2023

Work was completed quickly and thoroughly. Absolutely no issues with the service. Cost was exactly what I expected. Car was returned to me nice and clean. More

by Mdaubrey
Recommend Dealer
Yes
Employees Worked With
David
Jun 16, 2023 -

BMW of Clear Lake responded

We appreciate your positive review about your recent experience with us!

June 12, 2023

Trong is a great salesman. No pressure to buy! We love our new X3! Everyone at the dealership is very welcoming. More

by mkhutton77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trong Nguyen
Jun 16, 2023 -

BMW of Clear Lake responded

Thank you for your kind review of Trong, we appreciate your business!

June 12, 2023

First class service throughout the entire purchasing process, helpful, knowledgeable, and professional staff made the process easy and enjoyable. More

by reewills98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anh Dang
Jun 16, 2023 -

BMW of Clear Lake responded

We're glad you had such a wonderful experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 09, 2023

Chip is the BEST service advisor I have ever had! Best follow up and detailed! More

by dorigolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip
Jun 15, 2023 -

BMW of Clear Lake responded

Thank you for your kind words for Chip, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!

June 07, 2023

The service was good and didn't take long at all and Heather Woodyard the service advisor was very good and professional made things easy to xx in will ask for her next time for sure would give her five More

by Buzzyyesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Woodyard
Jul 31, 2023 -

BMW of Clear Lake responded

At BMW of Clear Lake, we are very pleased to hear that Heather Woodyard could provide you with a great service experience! Thank you for the Five Star review, we appreciate your business and we look forward to the opportunity to assist you again in the future.

June 06, 2023

BEWARE OF THIS LOCATION. This location is not reputable, they are dishonest, they will damage your vehicle and not own up to it. I came in for a simple oil change and one More

by Meh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fidel Garza
Jun 07, 2023 -

BMW of Clear Lake responded

Thank you for your feedback. Unfortunately with older and higher mileage vehicles, parts will deteriorate and disintegrate. Interior parts on a vehicle can have long exposure to Houston’s harsh environmental conditions and fail. Also, suspension components will reach a point where the life cycle and usage of that part have ended and eventually have to be replaced. We are sorry that your vehicle has 100k miles of usage and the shocks reached the end of their life cycle. We have addressed that issue and if you would like to speak further regarding the deterioration of your interior door panels please feel free to contact me at 281-557-7004 or fgarza@mccallgroup.com Fidel Garza General Manager

May 31, 2023

Always a pleasure to visit BMW Clear Lake; Cheryl Simmons has been taking care of our cars for over a decade. More

by jerry.whitem4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl, our service advisor, is a pleasure to work with; she's been taking care of our Bimmers for many years., Jason Creacy
Jun 04, 2023 -

BMW of Clear Lake responded

We are very happy to have provided you with such a positive experience!

May 31, 2023

Always enjoy visiting this dealership. The service department always does a great job taking care of the customers with quality work and professional service. Thank you. More

by Karen.Rompot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry
Jun 04, 2023 -

BMW of Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 31, 2023

Fast, Friendly, and Professional! !! Veronica was the best service advisor I ever met! She provided great customer service and answered all of my questions. She explained all servic More

by johnson.shirlena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Brown
Jun 04, 2023 -

BMW of Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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