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BMW of Clear Lake

Webster, TX

4.7
507 Reviews

15943 Gulf Fwy

Webster, TX

77598

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Showing 507 reviews

July 14, 2023

This is the most frustrating place to go. Every single time I go, I am there for no less than double the time they say, I am quoted a minimum of $7,000.00, and the salesmen and women are the More

by AmberK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Creacy
July 11, 2023

Chip is the best ! ! Always a great experience at clear lake bmw ! Always fast and efficient service More

by angelasluss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip
Jul 13, 2023 -

BMW of Clear Lake responded

Thank you for your kind words for our Chip, we appreciate it!

July 07, 2023

Customer service is impeccable. Both experiences working with Veronica were top notch, and I wouldn't hesitate to return. More

by holybattgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica, Rachel, David
Jul 28, 2023 -

BMW of Clear Lake responded

We appreciate your positive review about your recent experience with us!

July 05, 2023

Great service, I recommend going to David Tyson when bringing your car in for service. More

by blbennett12
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Tyson, Jason Creacy, Christopher Watson, Brian Smith, Dereck Penrod, Joshua Rucker
Jul 09, 2023 -

BMW of Clear Lake responded

Thank you for your kind words for David, we appreciate it!

July 05, 2023

Profesional, knowledgeable and friendly staff . We had an amazing experience. Thank you for everything BMW Clear Lake. More

by Hbelmonte
Recommend Dealer
Yes
Employees Worked With
Trae Tracy, Alex and finance dept, Jason Creacy, Christopher Watson, Brian Smith, Dereck Penrod, Joshua Rucker
Jul 09, 2023 -

BMW of Clear Lake responded

We are so glad we were able to provide you with a great experience and exceed your expectations!

July 01, 2023

Suff are very friendly, nice and helpful. They were very understanding during my visit and tried to facilitate my experience. More

by Arian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yusuf Ozcelik, Jason Creacy, Christopher Watson, Brian Smith, Dereck Penrod, Joshua Rucker
Jul 04, 2023 -

BMW of Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 01, 2023

Great service in a timely manner. Comparably priced and knowledgeable. Would definitely take my vehicle back for service again. More

by jfrench3621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Creacy
Jul 04, 2023 -

BMW of Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 30, 2023

Chris is my service go- to. He listens and handles everything from start to finish. Extremely knowledgeable and considerate. Makes the BMW experience worth the money. More

by mendyfaith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 14, 2023 -

BMW of Clear Lake responded

Thank you for your kind words for our staff, we appreciate it!

June 29, 2023

Chip my service manager is great as well as other personnel at this BMW location More

by MJACKSON0451
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chip first class service
Jun 29, 2023 -

MJACKSON0451 responded

Great service keep up the good work!

June 28, 2023

Chris, my service advisor, listened to the symptoms my car was showing and he was able to determine the problem before the car even got to the mechanic! He explained the repair process and got me home vi More

by Sheree Ryan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher Aldana
Jul 13, 2023 -

BMW of Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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