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BMW of Clear Lake

Webster, TX

4.7
506 Reviews

15943 Gulf Fwy

Webster, TX

77598

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Showing 507 reviews

August 14, 2023

I came to get my car serviced and had the pleasure to be assigned to Omar. He was very knowledgeable and gave me the best experience I’ve had with this location! I will surely request him every time !! More

by brittney_alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar in the service department
Sep 16, 2023 -

BMW of Clear Lake responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Omar went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

August 12, 2023

I’ drive from Sugarland to have my vehicle serviced here. I have never had a bad experience. My service advisor is Omar. He’s always helpful and informative. Keep up the great customer service… thanks More

by Tcooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar five stars
Sep 17, 2023 -

BMW of Clear Lake responded

Thank you for choosing BMW of Clear Lake! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Omar and his dedication to providing you with an excellent service experience. We look forward to your next visit!

August 10, 2023

Chip was exceptional. THOUROUGHLY xplain the service i needed and provided constant updates on the steps completed. More

by SMALL.VINCENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHIP CHAPPEE
Aug 26, 2023 -

BMW of Clear Lake responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 09, 2023

It is easy to get an appointment. Today I had a service provider that I have used several times before. Quick turn around on my car and extremely courtesy folks on all levels. I li More

by sam.poodle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl
Sep 17, 2023 -

BMW of Clear Lake responded

Thank you for choosing BMW of Clear Lake! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

August 08, 2023

The service provider was great. Super fast customer service and the issue to your car problems are fast to notify what the problem is and the best thing you don’t have to wait in li More

by Garster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Creacy, Christopher Watson, Brian Smith, Dereck Penrod, Joshua Rucker
Sep 21, 2023 -

BMW of Clear Lake responded

We were pleased to hear that we could provide a quick and efficient service. It was a pleasure to assist you and we appreciate your business. Thank you for the Five Stars!!

August 04, 2023

Great advise and customer service! Was not sure about which tires to get, but very satisfied. More

by Watlingtons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Aug 26, 2023 -

BMW of Clear Lake responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 03, 2023

Always a great experience when I need to stop in for service at Clear Lake BMW. Robert "Chip" is efficient and timely, and always takes care of me! He is the best asset to this location!! More

by g.francis89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Chappee
Sep 06, 2023 -

BMW of Clear Lake responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 03, 2023

You call and get an appointment the next day. They give you an estimate and job description for any repairs by email. You approve the work and costs, and they call you the next day to come get yo More

by james.francis3636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Lane
Sep 03, 2023 -

BMW of Clear Lake responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 02, 2023

Great team at this dealership; went above & beyond to meet my goals and to make an attractive offer for our deal. Very trustworthy team; proactive and consultative. My 3rd vehicle acquisition since 2012. More

by Tommy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anh Dang, S. B. Diker, Nathaniel Dickout, Stephen Flores
Aug 23, 2023 -

BMW of Clear Lake responded

Tommy, we are glad we could help!

August 01, 2023

I bought a preowned vehicle at this dealer and the experience was pretty smooth. They didn’t play any game with me, just normal negotiation. More

by toniawadin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yusuf Ozcelik
Aug 04, 2023 -

BMW of Clear Lake responded

We appreciate your positive review about your recent experience with us!

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