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BMW of Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.7
533 Reviews
Call Dealership (281) 557-7000

15943 Gulf Fwy

Webster, TX

77598

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Showing 533 reviews

February 17, 2025

Service representative was courteous and knowledgeable. Estimate on repairs was given before work began. Projected completion time was on point. Overall nice job ! Note : A little pricey on the labor cos More

by randygrimes88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Parra
Report | Print
Feb 19, 2025 -

BMW of Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

February 15, 2025

Always provide excellent service and always give detailed info regarding the work to be done. More

by Dafc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader and Russell
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Feb 18, 2025 -

BMW of Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 15, 2025

Always receive great assistance. I like that the mechanic gives you a live recording of what he sees that needs to be fixed. More

by rfstoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Strehl
Report | Print
Feb 18, 2025 -

BMW of Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Clear Lake!

February 14, 2025

Thank you for You’re work ethic, positive attitude,and unwavering commitment is outstanding. I appreciate it! More

by norma_roofner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irving Velasquez
Report | Print
Feb 18, 2025 -

BMW of Clear Lake responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 08, 2025

Good sevice and honest,especially Harry Fernandez. Been taking my 2014 535 there for a long time. 153k miles and going strong. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Fernandez
Report | Print
Feb 12, 2025 -

BMW of Clear Lake responded

Hi Kevin, thank you for your kind review; we are happy to pass along your comments to Harry here at BMW of Clear Lake! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 08, 2025

Yall double charged my card But the Advisor was very Good in handling my vehicle and he was very professional But I never had to get a rental before I was always able to secure a loaner vehicl More

by wyattsamuel55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas
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Feb 13, 2025 -

BMW of Clear Lake responded

Thank you for speaking with our team and great feedback about Lukas. We hope the error with your bank is cleared up in the upcoming week. After contacting our accounting department, we can assure that there have been no double charges. Also, due to your extended warranty "Car Sheild" policies, we are unable to provide a rental/loaner. Rental with "Car Shield" must be handled directly thru there company. If you have any questions or concerns, please don't hesitate to reach out to be directly. Joseph Aguirre Service Manager 281-557-7105 josephaguirre@mccallgroup.com

February 06, 2025

This is where I take my car for repairs, Nick is very good at his job. More

by john.carrasco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick takes care of my car. , Jason Creacy
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Feb 11, 2025 -

BMW of Clear Lake responded

Hi, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, BMW of Clear Lake

February 05, 2025

They always take good care of me and my car. I am pleased with the care. More

by karenlh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy, Jason Creacy
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Feb 10, 2025 -

BMW of Clear Lake responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2025

Needed a valve cover and gasket replaced on my 10 year old 640i convertible. Not cheap, but Rader Evans was great. I wanted factory-trained technicians for this job. Transparency. Spotless shop. Finished More

by murphyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader Evans
Report | Print
Feb 07, 2025 -

BMW of Clear Lake responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 02, 2025

Everybody is always so friendly. I get great advice and superior service. I really appreciate all the attention that I have gotten here when I need help on my car for maintenance or More

by kegohlke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Smith
Report | Print
Feb 06, 2025 -

BMW of Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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