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BMW of Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.7
504 Reviews
Call Dealership (281) 557-7000

15943 Gulf Fwy

Webster, TX

77598

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Showing 504 reviews

January 21, 2025

The customer service was excellent. The process was completely painless. My best car buying experience to date. More

by polkjeremy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trong
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Jan 24, 2025 -

BMW of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

January 18, 2025

Men I love Mr. JZ he welcome me with a smile I love that kind of greeting Keep a person like that at your place they will love him. More

by Carolyn Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.JZ 10 stars
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Jan 19, 2025 -

BMW of Clear Lake responded

Hello Carolyn, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

January 17, 2025

Lucas was great, pointing out, giving info and telling about specials, etc. He even had David in the Service Dept help me in deciding to go with the Pirelli tires for which I was able to get the $100 reba More

by bcnehr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukas Masselin, David-Service/Tires
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Jan 18, 2025 -

BMW of Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to Lucas and David here at BMW of Clear Lake! We are always more than happy to assist you if anything else comes up. Take care!

Jan 18, 2025 -

bcnehr responded

Really appreciate your company and people. Thank you.

January 16, 2025

They had great service and I will definitely go back next time in the future More

by izard evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal, Jason Creacy
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Jan 17, 2025 -

BMW of Clear Lake responded

Hello Izard, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

January 12, 2025

Got my car home today and found my engine cowl in my trunk after being told car was ready to go and we picked it up and now I will be out of town for a week and cannot bring it back right away normally More

by Truckerman2465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rader
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Jan 14, 2025 -

BMW of Clear Lake responded

Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding Johnnathan Mendoza Service Director johnnathanmendoza@McCallGroup.com

January 08, 2025

Had a great experience at BMW clear lake. We were helped by Yusuf who was very professional and made the buying process very easy. More

by Lars
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yusuf
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Jan 10, 2025 -

BMW of Clear Lake responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2025

Great customer service! Service department has been a great experience. Would recommend to those who truly want the customer service and value of your time. More

by mccray8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader Evans Service Tech
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Jan 08, 2025 -

BMW of Clear Lake responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2025

David T. always takes care of me and my BMW. Very professional and prompt with the service. More

by Jhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tyson
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Jan 07, 2025 -

BMW of Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Clear Lake. We hope you have a great day!

January 04, 2025

Excellent service from start to finish! I highly recommend this dealership. Courteous, friendly, and professional! More

by Joe_gorczyca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gomez, Josh (Finance)
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Jan 05, 2025 -

BMW of Clear Lake responded

Hi Joe, thank you so much for your positive comments about BMW of Clear Lake! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2025

Lukas did an outstanding job. He kept me informed as to the status of the repairs More

by Mark Masselink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukas Masselink Service Advisor
Report | Print
Jan 05, 2025 -

BMW of Clear Lake responded

Hi Mark, thanks for your praise and kind comments about Lukas. We are always more than happy to assist you if anything else comes up. Take care!

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