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BMW of Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.7
362 Reviews
Call Dealership (281) 557-7000

15943 Gulf Fwy

Webster, TX

77598

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Showing 362 reviews

January 15, 2024

Customer service technician was polite and extremely thorough in asking questions about the service I was seeking. The service was excellent and fast. They fully explained what work was required and More

by Tony chapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Creacy
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Jan 18, 2024 -

BMW of Clear Lake responded

It's wonderful to hear that our customer service technician was polite and thorough in discussing the service you were seeking. Excellent and fast service, along with a clear explanation of the required and recommended work, contributes to a positive customer experience. We are glad to know that you and your wife were treated well. We appreciate your business. We look forward to assisting you in the future.

Helpful
January 11, 2024

Nita was great with the sale of the car. She is very knowledgeable on her job. More

by Ccancino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Smith
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Jan 12, 2024 -

BMW of Clear Lake responded

Congratulations on your new vehicle! We are thrilled that Nita provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Helpful
January 09, 2024

Dealer building and lot are clean and spacious. Trong Nguyen was helpful and easygoing, but still knowledgeable. We visited a few dealerships before this one and were impressed with the overall rel More

by Cathryn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trong Nguyen
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Jan 11, 2024 -

BMW of Clear Lake responded

Congratulations on your new vehicles! We are thrilled that Trong provided you with a helpful and knowledgeable sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Helpful
January 06, 2024

Super helpful with last minute tire issue. They called an Uber to get me home! More

by mooretribe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Jan 09, 2024 -

BMW of Clear Lake responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a helpful experience!

Helpful
January 05, 2024

Ideally pleasant - ahead of its time-friendly - service service service - state of the art overtime - More

by tomgarrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip , Anthony McDermott , Randy Stein, Nathaniel Dickout , Bulent, Jason Creacy, Christopher Watson, Brian Smith, Dereck Penrod, Joshua Rucker
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Jan 09, 2024 -

BMW of Clear Lake responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

Helpful
January 01, 2024

James went above and beyond and gave me the perfect customer service ever! Always prompt to help More

by Biancacammuso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jan 03, 2024 -

BMW of Clear Lake responded

Thank you for the kind words Bianca! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
December 29, 2023

Good job done but slow though in terms of time commitments, car wash not taken More

by R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Creacy
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Dec 30, 2023 -

BMW of Clear Lake responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
December 29, 2023

Amazing, straightforward service. No typical dealership games or tricks. Easy to work with and true to their word. More

by npachecodbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Guerrero, Nathaniel Dickout
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Dec 30, 2023 -

BMW of Clear Lake responded

Congratulations on your new vehicle! We are thrilled to have provided you with an amazing sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 28, 2023

Awesome great customer service, Geraldo helped me with everything I needed. Great awesome work and great way on helping from the start to the finish. More

by martinesstacy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo
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Dec 30, 2023 -

BMW of Clear Lake responded

It's fantastic to hear that you had a great experience and that Geraldo provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 27, 2023

I called Heather W. to schedule an appointment to get my vehicle inspected and she immediately got me scheduled. When I arrived at the dealership she met me at my vehicl More

by cyvross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather W. , Jason Creacy
Report | Print
Dec 29, 2023 -

BMW of Clear Lake responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Helpful
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