BMW of Clear Lake
Webster, TX
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Everybody is always so friendly. I get great advice and superior service. I really appreciate all the attention that I have gotten here when I need help on my car for maintenance or I get great advice and superior service. I really appreciate all the attention that I have gotten here when I need help on my car for maintenance or even just questions regarding buying it. I definitely recommend. More
Great job. Nick Strehl Worked with my schedule to get me in on the same day. Thank you!! Yall are awesome!! Great to do business with people that go the ext Nick Strehl Worked with my schedule to get me in on the same day. Thank you!! Yall are awesome!! Great to do business with people that go the extra mile. You are all appreciated More
I am writing to express my heartfelt gratitude for the outstanding service provided by Rader Evans, my service coordinator at BMW Clear Lake. Rader consistently delivers the exceptional customer service I outstanding service provided by Rader Evans, my service coordinator at BMW Clear Lake. Rader consistently delivers the exceptional customer service I have come to expect when purchasing a BMW, always making me feel valued and important. This week, I encountered a significant issue when I bent my wheel. Initially, I was informed that it would take five weeks to resolve the problem as the wheel needed to be sourced from Germany. Feeling frustrated, I reached out to Rader, who immediately took action to address my concerns. Not only did he find me a loaner car, but he also went above and beyond, searching tirelessly to locate the specific wheel I required. From the moment my car was towed in until I picked it up, Rader provided clear, transparent, and consistent updates, ensuring that I was always informed about the progress. I am incredibly grateful to Rader, the Parts department, and the Service Manager for their dedication and teamwork in resolving this issue for me. Their team's commitment to delivering exceptional service, no matter how big or small the issue, has made a lasting impression on me. My son and I always feel well taken care of, and for that, I am truly thankful. As a result of this consistently positive experience, I am proud to say that I am a committed BMW owner, and customer of BMW Clear Lake for life. I appreciate them for their unwavering support and exceptional service. More
Great service at reasonable prices. Out when promised with derailments making our 2018 X-5 looking brand new. Thanks BMW of clear lake. R Out when promised with derailments making our 2018 X-5 looking brand new. Thanks BMW of clear lake. R More