
BMW of Clear Lake
Webster, TX
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Great staff , beautiful dealership ,, excellent inventory ! The staff works as one entire team, from services , parts , sales to their Management. They all work to give you the best experience. ! The staff works as one entire team, from services , parts , sales to their Management. They all work to give you the best experience. More
Dear BMW Customer Relations, I am writing to express my profound gratitude for the exceptional service I received from Lucas at Clearlake BMW. My recent experience with him was a amazing he explain to me profound gratitude for the exceptional service I received from Lucas at Clearlake BMW. My recent experience with him was a amazing he explain to me everything I needed to know about the issues with my vehicle. He informed me of how long it would take and when I should be expecting to pick up the car. Our first interaction, Lucas demonstrated an unparalleled level of honesty, integrity, and respect. He treated me with genuine care, listened attentively to my concerns, and ensured that my vehicle was serviced with the utmost professionalism. The work on my car was completed efficiently and correctly.Lucas's dedication to customer satisfaction and his ethical approach to service have truly have me an appreciation for what he does. He embodies the very best of what a BMW service experience should be, and I believe he deserves significant recognition for his outstanding work. More
Very detailed, excellent customer service. This dealership values their customers and provides the necessary assistance that is needed. This dealership values their customers and provides the necessary assistance that is needed. More
Amazing staff. Very friendly and knowledgeable. The coffee I so great and my advisor, Harry Fernandez is an excellent person and hard worker. Very friendly and knowledgeable. The coffee I so great and my advisor, Harry Fernandez is an excellent person and hard worker. More
Dear BMW Customer Relations, I am writing to express my profound gratitude for the exceptional service I received from Lucas at Clearlake BMW. My recent experience with him was a breath of fresh air and c profound gratitude for the exceptional service I received from Lucas at Clearlake BMW. My recent experience with him was a breath of fresh air and completely redeemed my faith in the BMW brand after a truly disheartening ordeal at West Houston BMW. Before visiting Clearlake, I had spent an excessive amount of time and money at West Houston BMW. My experience there was nothing short of a nightmare. Not only did they mishandle repairs, but they also broke a light on my vehicle, and the overall treatment I received was disrespectful and unprofessional. I left their facility with a lingering bitter taste and a significant loss of confidence in BMW's service standards. However, my spirit was completely renewed the moment I met Lucas at Clearlake BMW. From our first interaction, Lucas demonstrated an unparalleled level of honesty, integrity, and respect. He treated me with genuine care, listened attentively to my concerns, and ensured that my vehicle was serviced with the utmost professionalism. The work on my car was completed efficiently and correctly, a stark contrast to my previous experience,repairing the light broken at West Houston BMW. Lucas's dedication to customer satisfaction and his ethical approach to service have truly redeemed the negative impression left by West Houston BMW. He embodies the very best of what a BMW service experience should be, and I believe he deserves significant recognition for his outstanding work. Thank you for your time and More
The dealership was wonderful and our sales rep Andrew was equally knowledgeable and friendly. Andrew was AWESOME! He followed up with finance and the product specialist about a couple of questions I had. On equally knowledgeable and friendly. Andrew was AWESOME! He followed up with finance and the product specialist about a couple of questions I had. On top of all of that they provide a great military Discount, supporting those that served. More