
BMW of Clear Lake
Webster, TX
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They don't solve the problem its taken in for but they can sure find everything else wrong with vehicle I don't recommend this dealer they will nickel and dime you . can sure find everything else wrong with vehicle I don't recommend this dealer they will nickel and dime you . More
Darrell Foster, Trae Tracey, Nathaniel Dickout, and Chris made sure that my experience was GREAT. I LOVE MY CAR!!! Darrell went out of his way to make sure that I was satisfied. made sure that my experience was GREAT. I LOVE MY CAR!!! Darrell went out of his way to make sure that I was satisfied. More
We were assisted by Samuel Caldwell, who was phenomenal. He answered all of our questions, even without knowing if we would end up buying a car. Thanks to him, our first BMW purchase was smooth and easy. We He answered all of our questions, even without knowing if we would end up buying a car. Thanks to him, our first BMW purchase was smooth and easy. We’ll definitely reach out to him again in the future! More
Took my M340i in to have a trie replacement from a screw puncture and they damaged my wheel in the process and did not tell me (noticed the damage when checking out the car in the parking lot when picking u puncture and they damaged my wheel in the process and did not tell me (noticed the damage when checking out the car in the parking lot when picking up the vehicle. Edit: BMW Clear Lake took care of the damaged rim at no cost and set me up with a nice, new 5 series loaner for the day and a half they had my car. Thanks to Jamel, Matthew, and the other service guy who's name I did not get that set up everything for me. More
Took several days to repair an ac problem. No clear explanation about why it was out in a 3 year old vehicle. I was provided with a loaner which was nice. Outside had been washed but inside No clear explanation about why it was out in a 3 year old vehicle. I was provided with a loaner which was nice. Outside had been washed but inside wasn’t very clean on pickup. More
I would like to Express my gratitude for excellent service provided by my service advisor Joe Zuniga (JZ). Joe went above and beyond in helping me to understand the issues with my vehicle and guiding service provided by my service advisor Joe Zuniga (JZ). Joe went above and beyond in helping me to understand the issues with my vehicle and guiding me to make the appropriate repairs needed. He was patient, professional, and communicated multiple times with myself and the mechanics during a time when they were extremely busy. Thank you again for the professionalism, integrity, and outstanding customer service. I will definitely recommend the Clear Lake BMW location to my friends and family in the future, and tell them to ask for Joe (JZ). Sincerely, David Stobart More
The dealership is very professional and accommodating, my vehicle had to stay for a few days and they provided a loaner vehicle until mine was ready. vehicle had to stay for a few days and they provided a loaner vehicle until mine was ready. More