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BMW of Clear Lake
Webster, TX
787 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 787 reviews
November 15, 2025
I had an amazing experience working with Shona Brown. From start to finish, she completely took care of me and made the entire car-buying process easy and stress-free. She was patient, knowledgeable, and From start to finish, she completely took care of me and made the entire car-buying process easy and stress-free. She was patient, knowledgeable, and truly listened to what I wanted. I never felt pressured—just supported. She went above and beyond to make sure I got exactly what I needed and kept me updated every step of the way. If you’re looking for someone who genuinely cares about their customers Mr.Tracy & Ms.Brown will take the time to make sure you’re comfortable and confident in your purchase, I highly recommend. I’m extremely happy with my experience and my new car! (: More
by Msan8322
Employees Worked With
Shona Brown
November 13, 2025
Mr. Harry Fernandez was very helpful and understanding. I appreciate him and the other individuals who were involved with the repairs and assistance. I appreciate him and the other individuals who were involved with the repairs and assistance. More
by Lesa
Employees Worked With
I don't know all of their names.
November 13, 2025
MMatt provided me with exceptional professionalism and demonstrated outstanding customer service. He ensured that all inquiries were addressed promptly and kept me informed of the progress. demonstrated outstanding customer service. He ensured that all inquiries were addressed promptly and kept me informed of the progress. More
by Sotojr44
Employees Worked With
Matthew
November 12, 2025
Rader Evans did a great job about scheduling my wife’s car for a window replacement. Rader went above and beyond about getting the parts order and even delivering the car to my house because we couldn’t car for a window replacement. Rader went above and beyond about getting the parts order and even delivering the car to my house because we couldn’t pick up the vehicle. Thank you Rader for the great customer service, very happy for everything you do. More
by German Marin
Employees Worked With
Rader Evans
November 08, 2025
Awesome! ! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome! ! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! Awesome!! More
by Jenkins433
Employees Worked With
Harry Fernande
November 07, 2025
Super great customer service, purchase my car from same place. Now I'm getting my service done sensational. I was able to get some shopping done. They offered me a Uber and I went to the mall and came back place. Now I'm getting my service done sensational. I was able to get some shopping done. They offered me a Uber and I went to the mall and came back. My car was ready and very good service. More
by shemekajohnson40
Employees Worked With
Jose
November 07, 2025
Cheryl Koterba from the service department provided exceptional service. Initially, I was quite upset due to a misunderstanding during a service call to the dealership. The lady on the phone inadverten exceptional service. Initially, I was quite upset due to a misunderstanding during a service call to the dealership. The lady on the phone inadvertently hung up while I was requesting a pickup service to bring my X7 to the dealership. However, when I arrived, Ms. Cheryl clarified that the call was not for a pickup from the dealership and sincerely apologized for the inconvenience I experienced. She delivered very professional and prompt service, making it a positive first experience for me at this dealership. More
by Jamie
Employees Worked With
Cheryl koterba
November 07, 2025
Dealing with the salesman and dealership Manager was the best experience I have had with a car dealership and I have purchased at least 100 new vehicles. I strongly endorse the dealership and staff. best experience I have had with a car dealership and I have purchased at least 100 new vehicles. I strongly endorse the dealership and staff. More
by Ron.bopp
Employees Worked With
Sam and the sales manager.
