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BMW of Annapolis
Annapolis, MD
839 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
December 23, 2024
After a very nice buying experience, the service has been
consistently courteous, and of high quality. Highly recommended.
More
by grycote
Employees Worked With
Dontae Butler
December 21, 2024
It took almost 4 hours for the cars first service.
No communication. Tried to contact service manager several times with no success. Left a voicemail that was not returned. They washed the car when se
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by zloller
Employees Worked With
Dan Bailey and Eric the service manager
December 21, 2024
The Service center appears to be understaffed.
There was poor communication regarding wait time and many waiting customers that seemed upset.
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by bmarinucci7643
Employees Worked With
Not sure
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