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BMW of Annapolis

Annapolis, MD

Overview
Reviews
Vehicles
4.7
971 Reviews
Call Dealership (410) 349-9312

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 971 reviews

November 18, 2024

Perfect customer service today! Dontae was very helpful! He organized my service visit today and arranged an appointment to resolve a recall. Dante is great! More

by mary.carpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
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Nov 21, 2024 -

BMW of Annapolis responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2024

Jane is a wonderful service provider. She is attentive and always professional. I enjoy working with her directly. More

by Moyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane
Report | Print
Nov 18, 2024 -

BMW of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Annapolis! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 15, 2024

Excellent customer focus. I will definitely do business with Annapolis BMW again. Strongly recommend the team. More

by domingo3rd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian in Sales & David, Finance Mgr
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Nov 18, 2024 -

BMW of Annapolis responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2024

Andy Alexis was funny and straight forward. I had a good experience overall. I appreciate the effeciency. More

by olatubosunb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Alexis, David (finance)
Report | Print
Nov 18, 2024 -

BMW of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the staff here at BMW of Annapolis! Feel free to reach out to us if you need anything. Have a wonderful day.

November 14, 2024

I have been using the BMW Annapolis Service group for several years and have always found them to be very accomodating and their service reps very knowledgeable. Their review sent electronically before c More

by Mcd3412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Miller, Christopher Conley
Report | Print
Nov 18, 2024 -

BMW of Annapolis responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2024

BMW of Annapolis offers exceptional service for my X7. From the moment I arrived, the staff was friendly and attentive, making sure my needs were prioritized More

by naymcrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Nov 18, 2024 -

BMW of Annapolis responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2024

Thank you Dontae for keeping me updated on the status of my X3. Your friendly and efficient service is greatly appreciated. Debby Skipp More

by Debby.davis.skipp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontae
Report | Print
Nov 14, 2024 -

BMW of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Annapolis. If you have any further questions, please give us a call. We're always happy to help!

November 13, 2024

From the moment we entered the dealership, we were treated with respect and no hard salesmanship. Diane Z and the team provided a truly wonderful experience. More

by Damien
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Zimmerman, Dan Bailey, David Mier, and Tim Gleason
Report | Print
Nov 14, 2024 -

BMW of Annapolis responded

Thank You!

November 08, 2024

I have always been satisfied with the service at BMW of Annapolis. My service person Jayne King has always been there when I e needed her. More

by Barbaraannfaulk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayne king
Report | Print
Nov 11, 2024 -

BMW of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jayne here at BMW of Annapolis! We look forward to your next visit! Take care!

November 06, 2024

Excellent service. Personnel never cease to impress me. Everything always goes smoothly and it's a joy to service my car at BMW of Annapolis. More

by NoBea93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Miller
Report | Print
Nov 09, 2024 -

BMW of Annapolis responded

Hi, thank you for your positive comments about BMW of Annapolis! If you have any further questions, please give us a call. We're always happy to help!

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