BMW of Ann Arbor

Chad was great!! He helped me get the car that I have wanted for 3 years at a price I could live with. Thanks Much wanted for 3 years at a price I could live with. Thanks Much More

Dustin provided excellent customer service when I purchased my certified BMW. He did not pressure me and made the entire process very easy and seamless. purchased my certified BMW. He did not pressure me and made the entire process very easy and seamless. More

Dustin was helpful, a great communicator, and a pleasure to work with. I ultimately decided on a completely different type of car (luxury vs. sporty) and did not purchase from this dealership. However, I to work with. I ultimately decided on a completely different type of car (luxury vs. sporty) and did not purchase from this dealership. However, I was utterly impressed with Dustin and the dealership and would recommend their consultative selling approach to anyone looking for a sporty import. Good people. More

I purchased an 08 BMW 328xi approximately 2 months ago. I negotiated the deal with the general sales manager over the phone. Upon arrival to close the deal and I worked exclusively with Dustin Johnson. H I negotiated the deal with the general sales manager over the phone. Upon arrival to close the deal and I worked exclusively with Dustin Johnson. He was excellent. The GSM, however, was a bit deceptive in describing the vehicle and attempted to include a lower than agreed to trade in value on our sales agreement. I was told that the vehicle was cosmetically flawless by the GSM when negotiating the deal over the phone. Upon arrival I discovered a paint flaw in the hood, some interior damage to the trim panels and that 1 of the wheels had not been refurbished as advertised. The vehicle had just 37K miles. Nevertheless I worked out the deal but be forewarned if working with the GSM. Once again, DJ was excellent to work with. More

Currently, i've been trying to purchase the used 2002 Bmw 325i from BMW of Ann Arbor, and been having issues with getting a loan big-enough to cover this car due to me not having any Credit History. I've 325i from BMW of Ann Arbor, and been having issues with getting a loan big-enough to cover this car due to me not having any Credit History. I've never missed any payments in my life when it comes to oweing anyone including paying my rent on time. I make a steady income and everything i just dont have any credit history. Now I must say, I first tried getting a car at GMC on Washtenaw. I was there for 5 hours wating for them to tell me that they cant give me a car except maybe a used one they had priced at 7k that was old and beat up. The manager, basically told me that I wasnt gonna get anything better and made me feel like I was not worth his time. So i did some car searching and came across this beautiful bmw for $7,997 WAYY better than the busted up peice of jump GMC said I was worth. And I explained right away to (Dustin Johnson) that I did not have any credit history and offered $5,000.00 for the car. Even though the car could not be sold for anything lower than the marked price, he never turned me down or ignored me about wanting this car. He never made me feel i was not worth his time or anything. Hes even put the car on hold for me to find out my money situation when i saw others trying to get it. and has been nice and considerate the whole time. Fingers Crossed I get am able to come up with the rest of the money soon so that I dont keep him waiting and i can have my car that I feel I deserve. I just wanted to let everyone know that even if I am unable to get this car, I will always remember the service and respect hes given me. if you want a car from there I recommend speaking to Dustin Johnson I should also add the car that I am trying to get drives like a beauty and has been kept in good condition. It feels brand new to touch and looks brand new. More

I used BMW of Ann Arbor for nearly 7 years, both for regular maintenance and repairs. The price, service and courtesy was second to none, in my opinion. The skill of the mechanics is a bit variable (som regular maintenance and repairs. The price, service and courtesy was second to none, in my opinion. The skill of the mechanics is a bit variable (some are excellent and some are just okay), but everyone in the service department aims to please. Compared to dealers I've used in Calfornia, New Jersey, Massachusetts, Ohio, Illinois, these are are the best. More

This store turns out to be related to the Mercedes of Ann Arbor and boy does it show. One of the first questions I got asked when looking at the 5 series was flat out "How can you afford this car?" While h Arbor and boy does it show. One of the first questions I got asked when looking at the 5 series was flat out "How can you afford this car?" While he did conduct a product demonstration and take me for a test drive, there is no way I'll be purchasing a car from them. There are just too many other good options out there wihtout being talked down to. More