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BMW of Ann Arbor
Ann Arbor, MI
328 Reviews
At BMW of Ann Arbor, we are committed to perfection in all areas of our dealership, with guest satisfaction being our top priority. Our high-quality vehicles are made for convenience and luxury. We offer an extensive selection of both new and pre-owned models in a variety of price ranges to accommodate all guests. Whether you're a longtime fan of the brand or are looking to take your first test drive, BMW of Ann Arbor has the Ultimate Driving Machine for you.
Why Choose Our Dealership?
With over 70 years of dedicated customer service, our customer reviews alone are enough reason to shop with BMW of Ann Arbor. Add to that our vast inventory of vehicles, which include modern features, exciting colors, and luxurious options, and it's clear that we have the most to offer of any dealership in town. Our skilled and detail-oriented team is here to serve all of your automotive needs, from selecting the right vehicle to maintaining it for years to come.
Inventory Offered
Our extensive inventory includes new BMW vehicles, pre-owned vehicles, and certified pre-owned vehicles. We even offer a build-your-own vehicle service, so you are sure to find the exact car to meet your needs. Our vehicles span a wide range of price points, and our staff is on hand to help you find a perfect match.
Services Offered
Our finance center is available for buying and leasing our new and pre-owned vehicles. The professionals in our service center provide everything from regular maintenance checks to involved repair work. For your convenience, you can even schedule a service online or order parts and accessories on Suburban Auto Parts.
Head Over Today to Get Started
Shopping for a car is an exciting experience, but it can also be overwhelming. Our team is on hand to ensure your car buying process is as easy and enjoyable as possible. Your happiness is our main objective. Come by BMW of Ann Arbor today to get started.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 328 reviews
May 21, 2012
Troy was the first to greet my wife and I. He was very friendly and listened closely to what our needs were. Troy then introduced us to Steve. Steve, was very knowledgeable and took the time to explain th friendly and listened closely to what our needs were. Troy then introduced us to Steve. Steve, was very knowledgeable and took the time to explain the BMW product. Troy went to great lenghts to meet our pricing requests. Summer was very knowledgable and helpful. We had a great experience and would recommend this dealship to our friends. More
by gonz1742
Employees Worked With
Steve Devine, Troy Feltis, Summer Hazimi
May 20, 2012
This is the 5th BMW that we have leased from this dealership. Everyone we have dealt with over the years has been helpful, accommodating, and professional. We have been particularly pleased with ou dealership. Everyone we have dealt with over the years has been helpful, accommodating, and professional. We have been particularly pleased with our relationship with Chad in sales and Kevin in service. More
by Donna McVey
May 19, 2012
I and my friend ended up buying two cars at this dealership. We were both helped by Steve and Summer. They are both very helpful and very patient. This is the first time for both me and my friend to dealership. We were both helped by Steve and Summer. They are both very helpful and very patient. This is the first time for both me and my friend to get a car from a dealership, and we had a lot of questions. Steve and Summer answered all of our questions without making us felt pushed. I felt that they genuinely wanted to help us find the right car at the right price. I will recommend this dealership to my friends who are considering a BMW. More
by dandelionclock
Employees Worked With
S
May 14, 2012
Darin did an absolute splendid job putting my deal together. He was extremely knowledgable with all my inquiries and delivered on every promise. I highly recommend him for any new or used purchases. together. He was extremely knowledgable with all my inquiries and delivered on every promise. I highly recommend him for any new or used purchases. Overall, the dealership was really great to work with and went above and beyond in the customer service arena. Thanks to all the BMW of Ann Arbor team for making my purchase so enjoyable. More
by thomasmtaylor
May 12, 2012
Good overall experience. Good service and appreciate attention and patience as we waited for insurance docs. Thank you again for making the experience easy and well done. attention and patience as we waited for insurance docs. Thank you again for making the experience easy and well done. More
by Hendrixnk
May 07, 2012
Saw the car I ended up purchasing on their website. Each of the people that I dealt with were very professional and helpful. Would purchase again there in the future. of the people that I dealt with were very professional and helpful. Would purchase again there in the future. More
by tstiglich
Employees Worked With
tom stiglich
May 04, 2012
Best car buying experience (new or used) we have ever been through. Thanks Dustin and Summer for their patience, attention to detail and great customer service. been through. Thanks Dustin and Summer for their patience, attention to detail and great customer service. More
by Habbouche
May 03, 2012
I received fantastic customer service and a car that I can truly enjoy. There was a slight problem with the navigation, ad everyone went above and beyond to fix it immediately ad make sure that I was more can truly enjoy. There was a slight problem with the navigation, ad everyone went above and beyond to fix it immediately ad make sure that I was more than happy with my purchase. More
by Ybuzle
Employees Worked With
Dustin Johnson
April 28, 2012
Great dealership, great service, great customer experience. I was able to bring my car in, get a fair trade-in value, and walk out with a fair price for a CPO car… all with very low pressure! experience. I was able to bring my car in, get a fair trade-in value, and walk out with a fair price for a CPO car… all with very low pressure! More
by josh23423432
Employees Worked With
Chad Thompson
April 27, 2012
Everyone was extremely friendly and very knowledgeable. I will definitely buy my next BMW from BMW of Ann Arbor (and Chad). All in all it was the best car buying experience I have every had. will definitely buy my next BMW from BMW of Ann Arbor (and Chad). All in all it was the best car buying experience I have every had. More
by dwntw67
Employees Worked With
Chad
