BMW of Ann Arbor

Nice Salesman Justin was great to work with. He was patient with all of my questions and multiple visits. I did not get the BMW SUV as I liked a competitor's feat Justin was great to work with. He was patient with all of my questions and multiple visits. I did not get the BMW SUV as I liked a competitor's features better. I felt that the management did not take me seriously with the numbers I had from competitors. They moved the numbers, but not to a realist level. More

Superior product and service My wife and I were in the market for a SUV. We were debating between the Audi Q5 and the BMW X3. Alex Upshur was the sales man we talked to. There My wife and I were in the market for a SUV. We were debating between the Audi Q5 and the BMW X3. Alex Upshur was the sales man we talked to. There are not enough good things I can say about Alex. He is the definition of service. Alex spent a easy two hours with us test driving and explaining the car. We never felt pushed to make a decision. It felt that Alex thought it was more important for us to understand what we were looking to buy then whether we were going to actually buy the car. Because of it, it is our feeling that Alex hands down has been one of the best car sales men we dealt with. The team,as well, was great. Mo Beidoun helped out as well. We stopped in the dealer ship and Alex was with a customer. Mo introduced himself and spent time with us answering our questions and making sure we were taken care of until Alex was free. All and all it was a great experance. I will be back to see Alex for my next car. More

Professional and friendly Bought a used 2008 528i. The whole team treated me as if I was buying their top of the line vehicle. They held the car for me despite a number of loca Bought a used 2008 528i. The whole team treated me as if I was buying their top of the line vehicle. They held the car for me despite a number of local buyers expressing interest in the car. I flew in from out of state, and they picked me up at the airport. The whole dealership experience has been top rate. Mo Beidoun was a fantastic associate to work with. And Ray in finance made that part of the process transparent and efficient. I would go all the way back to Ann Arbor from Maryland for my next car. More

Buy your BMW here Buy your next car from Mo Beidoun! He is the perfect match for BMW of Ann Arbor-an intelligent, knowledgeable salesperson selling a top quality car. Buy your next car from Mo Beidoun! He is the perfect match for BMW of Ann Arbor-an intelligent, knowledgeable salesperson selling a top quality car. Mo greeted me on the new car lot and offered his help to answer any questions I might have. As a previous BMW owner, I did not need anyone to convince me that BMWs were great vehicles, but he offered information about all the innovations of a new BMW. I was very impressed with Mo's knowledge about the cars he sells and his very low key, no pressure approach. The test drive we took provided another opportunity for Mo to shine. He knew everything that the car could be and do. He spent all the time I needed to explain and demonstrate the features of the 4-series. People say that BMWs sell themselves, but Mo made the process smooth and easy. Moreover, once I bought the car, Mo has made several post-sale contacts to make sure that I was pleased and comfortable with the car. All in all, this has been the best car purchase process I have experienced and the personal attention to detail by Mo Beidoun is the main reason. More

Friendly service and a great experience buying my first BMW Came in looking for a good deal on a used BMW. And found one! Eric helped me all the way through the car buying process and found me a used BMW 3 Seri Came in looking for a good deal on a used BMW. And found one! Eric helped me all the way through the car buying process and found me a used BMW 3 Series for a decent price. Also, had accidentally left my home garage door opener in my trade-in vehicle. Eric quickly replied back to my email and FedEx'd what I needed right to my home. Great service, friendly salesman, beautiful/clean dealership, and overall has just been a pleasure dealing with. Thanks again, Eric! More

Great experience Just bought a brand new X3 from BMW of Ann Arbor few days ago and met Eric and Ray in the process. Very friendly staff, prompt email replies and easy Just bought a brand new X3 from BMW of Ann Arbor few days ago and met Eric and Ray in the process. Very friendly staff, prompt email replies and easy to deal with. Definitely recommend to anyone in Ann Arbor who wants to buy a BMW. Fantastic vehicle by the way. More

Great experience buying a used car BMW of Ann Arbor has a great customer service team. Eric and Darin helped me with car selection and paperworks, then Ray helped with financing as well BMW of Ann Arbor has a great customer service team. Eric and Darin helped me with car selection and paperworks, then Ray helped with financing as well as additional insurance options. They were very patient in explaining everything yet also very efficient. I drove the car home the very afternoon I visited them not knowing which car I will buy. Highly recommended! More

Best dealer you want to meet once you are new to the town I am from Korea and just has arrived in Ann Arbor couple weeks ago, and I immediately needed a car with good deal. Then, I met Alex who not only provi I am from Korea and just has arrived in Ann Arbor couple weeks ago, and I immediately needed a car with good deal. Then, I met Alex who not only provided all the answers for my questions but also never wasted my time dealing the price. Everyone has price in their mind for sure, and sometime it takes lots of time to negotiate deals and persuade managers for that price. Alex does great jobs communicating client's price into manager's bottom line price. In the end, I purchased X5 3 days after I made the first visit to the store. Thanks Alex again for all your efforts. -Danny More

A Perfect and Amazing European Delivery I have always wanted to do a European Delivery of a German produced automobile. While this process always seemed rather daunting for me, the folks at I have always wanted to do a European Delivery of a German produced automobile. While this process always seemed rather daunting for me, the folks at Suburban Ann Arbor BMW made this process remarkably pleasing and easy. The actual E.D. in Munich at the BMW Welt was flawess and amazing! My client advisor Mo Beidoun was amazing from the start when I first met him at the 2015 Detroit Auto Show. His knowledge and help allowed the delivery of our 2016 BMW228xi in Germany 7 months later the BEST car delivery I have ever had! More

Great experience I worked with Alex in 2012 when I leased a 3 series BMW. When my lease was coming due, Alex contacted me and we setup time to come in so I could hear I worked with Alex in 2012 when I leased a 3 series BMW. When my lease was coming due, Alex contacted me and we setup time to come in so I could hear all the options I had available. He did a great job walking me through everything and presenting some nice offers for a new vehicle. I ended up signing another lease and am extremely happy with the car and the entire process. More