BMW of Ann Arbor

Come to Ann Arbor BMW! ! Customer service, technicians and the overall environment is superb! Thanks BMW of Ann Arbor! ! Customer service, technicians and the overall environment is superb! Thanks BMW of Ann Arbor! More

I had a great experience working with Alex on the purchase of a car. He was very knowledgable and communicative. I returned for a tutorial after taking ownership and he patiently walked me through t purchase of a car. He was very knowledgable and communicative. I returned for a tutorial after taking ownership and he patiently walked me through the various features of the car. It was a very positive experience, leaving me confident that future interactions will be positive as well. More

Very comfortable working with all the staff I encountered during my visits to the dealership. The car was in immaculate condition and drives beautifully. during my visits to the dealership. The car was in immaculate condition and drives beautifully. More

The service team was very responsive and helpful with all my needs this time. Only reason they didn’t get 5 stars is because my visit before was horrible. So 1 good service doesn’t erase everything. I exp my needs this time. Only reason they didn’t get 5 stars is because my visit before was horrible. So 1 good service doesn’t erase everything. I expect good service every time. That doesn’t mean perfect and bend over back service. Service that is quick and they do their job. More

Great customer care delivered by the team. Always looking out for the customer’s best interest. Always looking out for the customer’s best interest. More

Love the professionalism, quality service, competitive pricing, quick service turnaround. Have enjoyed interacting with all service members! pricing, quick service turnaround. Have enjoyed interacting with all service members! More

Neal did a good job of getting my bad tire repaired. I got first grade treatment from everyone, spacificaly Neil I got first grade treatment from everyone, spacificaly Neil More

The reception in the shop was wonderful. . Shaun, was not only helpful and professional, he was also a joy to talk with. Thank you for having such a great staff to service my car. . Shaun, was not only helpful and professional, he was also a joy to talk with. Thank you for having such a great staff to service my car. More

No hassle negotiations, easy ordering, full service leases. Most routine service is seamless. Occasionally difficult and delayed to obtain parts. Service communications need to improve. leases. Most routine service is seamless. Occasionally difficult and delayed to obtain parts. Service communications need to improve. More

Carol & Neal are awesome. Always a pleasure working with there service team! Thank You! I’ll be back! Always a pleasure working with there service team! Thank You! I’ll be back! More