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BMW of Akron
Akron, OH
422 Reviews
3 x winner of BMW's prestige’s "Center of Excellence Award". One of the fastest growing BMW franchises over the last 3 years in the Central Region. Proud to be in the running for "dealer of the year" in 2011 as one of only 5 BMW stores in the US. Only store in Ohio with a standalone CPO satellite facility, conveniently located right across the street from our state of the art new car facility in the heart of Down Town Akron. We take great pride in servicing our local clients and community. Another fact we are proud of is that we also sell 50% of our pristine CPO/Used cars throughout the continental United States. We can assist in out of state title work, provide airport valet service, and arrange hotel accommodations or car transportation to our clients. We deliver Joy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 422 reviews
August 11, 2006
No longer offers loaner cars unless car was purchased there. Josh in service has been a pleasure to work with but Patty was lackluster in such a high-end dealership. Mis-communication left me making an there. Josh in service has been a pleasure to work with but Patty was lackluster in such a high-end dealership. Mis-communication left me making an unnecessary trip to the service department only to find my paperwork wasn't completed. Worked well with my warranty company but repairs were a little sloppy. Nicked my window switch console and door panel. Car is currently undergoing a major service as of now. More
by mw717
Employees Worked With
Josh
June 17, 2003
This is my local dealership. They have been exceptional in service and support throughout my experience. They worked well during the purchase process and each time I come in they are very helpful. All se in service and support throughout my experience. They worked well during the purchase process and each time I come in they are very helpful. All service is done promptly and is done well. I never have to worry about bringing my car into this dealership for service. I always know that everything will be taken care of when I bring it in. Great dealership run by great people. More
by jpwalsh
