BMW of Akron

I have purchased many cars in my life and this purchase experience was excellent. It ranks at the top. Eric and all the other people I met during the process were courteous, knowledgeable, and helpful. I experience was excellent. It ranks at the top. Eric and all the other people I met during the process were courteous, knowledgeable, and helpful. I will recommend the Dave Walter dealership to anybody that is interested in acquiring a BMW. More

I was contacted by Bob Strecker after I found a BMW 335d listed on AutoTrader being sold by Dave Walter BMW. When I met with Bob, it was apparent that the car I was interested in did not have all the items listed on AutoTrader being sold by Dave Walter BMW. When I met with Bob, it was apparent that the car I was interested in did not have all the items I wanted in the car. Bob nevertheless allowed me to drive the car, which I loved. Bob was immediately able to find another dealer in another state that had the car specifications I was asking for, and offered it for a great price. He was able to have the car transported to Akron within only a few days, and as soon as I was back in town from a trip, he arranged to deliver the car at my first convenience. I always dreaded having to deal with car dealers when buying a car. However, this experience has definitely changed by view of buying a car from a dealer. I found Bob to be professional in all aspects of this sale, and he answered all my questions well (clearly very knowledgeable in every aspect of the car). Overall, any excellent experience...I would recommend him and this dealership to anyone interested in buying a new BMW. More

I live in Axtell TX, 100 miles south of Dallas, and saw my BMW 128I convertible for sale on the Internet. I contacted the dealership, and Bob Strecker e-mailed me back immediately with information about t my BMW 128I convertible for sale on the Internet. I contacted the dealership, and Bob Strecker e-mailed me back immediately with information about the car. This information included the car-fax, sales price, warranty information, etc. After I made the decision to buy the car, Mr. Strecker explained in detail everything that would need to be done to buy the car in Ohio and have it delivered to Texas. Eric, the finance person, contacted me and explained how the financing of the car would be handled. He worked with my credit union here to streamline the process. I flew to Ohio to pick up the car and was greeted at the airport by Mr. Strecker. He took me to the dealership and spent time with me explaining every detail of the car. The car was in perfect condition. It was like having Christmas early!! He had registered me for the BMW Assist ahead of time and together we contacted them and set up all my information so I would have it in place for the 1100 mile trip home. Everyone at the dealership was exceptionally friendly. At the end of my visit, Mr. Strecker explained exactly how to get to the interstate that I needed to be on to start my trip. My BMW 128I and I arrived in Texas safe and sound, and I could not be any happier with the car, the dealership, and everyone that contributed to making this an experience I will always remember. When I get ready for my car, I will certainly keep Bob and this dealership in mine. Thanks again Bob and Eric for all your help!!!!! More

I had been a regular Mercedes customer but had become tired of their somewhat pompous attitude. They seemed unwilling to do anything beyond what they were required to do and negotiating on price was simp tired of their somewhat pompous attitude. They seemed unwilling to do anything beyond what they were required to do and negotiating on price was simply out of the question, even with a repeat customer like myself. One of my colleagues gave me Shujaat's number and from the first conversation I could tell this was going to go well. Polite, professional, and knowledgeable is what he was all about. I did almost everyting over the phone or on the Dave Walter website as Shujaat talked me through it. The first time I went to the dealership was the night I went to pick up my new car. Shujaat was unable to be there, but put me in contact with Eric who is the antithesis of what everyone imagines a car salesman as. A true gentleman who patiently took his time with me regarding every detail of the my new vehicle. He even came out to my office (over a half hour away) 4 days later to make sure I had all the intricacies of the navigation system, satellite radio, phone system, etc., down. Certainly, this is not something he had to do. Erik did all my financial work with me and was a pleasure because he made this tedious task funny and enjoyable, even at 9 o'clock at night. All in all, I have had a very good first experience with the folks at Dave Walter BMW and I think my Mercedes days are now behind me. More

We appreciated the personal involvement by Frank who set us up with Bob S. Both did a great job of listening to our needs, which involves a long term plan. Bob recommended a very good used vehicle for our us up with Bob S. Both did a great job of listening to our needs, which involves a long term plan. Bob recommended a very good used vehicle for our immediate needs and for our daughter to grow into. We are still working on the balance of the plan which involves a late model SAV. Bob is helping us consider both new and certified, both X5 and X3. We really appreciate their patient, no pressure approach. We feel we are building a long term relationship. More

I was very familiar with Dave Walter BMW because of a family member's years of doing business with them. I was biding my time until I would be able to purchase my first BMW after years of being an admir family member's years of doing business with them. I was biding my time until I would be able to purchase my first BMW after years of being an admirer of the brand. I attended the X3 event with the hope that I would use that opportunity to work with the staff and fulfill my dream of going home with a new car. Frank Steffen, who has worked with my fiance over the course of his three BMWs, placed me in the very capable hands of David Theado who -- despite the whirlwind of activity at the dealership, patiently worked on getting me the best deal for my trade and into my new 128i I have the utmost praise for this entire dealership. Their hospitality, friendship and overall feeling of putting the customer first is evident from the top managers to those in the maintenance department and the prep team. My new car had tires that were being showcased on the car but were not the ones that were part of the original package. We were asked if we could give them a bit of time to make the swap, clean the car and have it prepped for pick up. We took a ride to the local mall to give them time and when we returned to the dealership, the car was clean, tires in place and ready to go. Because of the X3 event, it was an extremely busy day there but we never felt we were being shuttled around nor ignored in any way. The overall experience was so very positive and exciting. I would recommend Dave Walter BMW to ANYONE who is looking for a new or pre owned BMW. Despite the fact that there are dealers closer to my home, I would gladly drive the extra miles because of the quality & reputation of Dave Walter. My dream of owning a BWM has finally come true and the "joy of BMW" is my new mantra! More