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BMW of Akron
Akron, OH
419 Reviews
3 x winner of BMW's prestige’s "Center of Excellence Award". One of the fastest growing BMW franchises over the last 3 years in the Central Region. Proud to be in the running for "dealer of the year" in 2011 as one of only 5 BMW stores in the US. Only store in Ohio with a standalone CPO satellite facility, conveniently located right across the street from our state of the art new car facility in the heart of Down Town Akron. We take great pride in servicing our local clients and community. Another fact we are proud of is that we also sell 50% of our pristine CPO/Used cars throughout the continental United States. We can assist in out of state title work, provide airport valet service, and arrange hotel accommodations or car transportation to our clients. We deliver Joy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 419 reviews
November 23, 2016
Swap a lease to happiness! After disappointment with Cleveland BMW, we switched to Dave Walter BMW this year. This was our second vehicle purchase from Eric Eisenhart at Dave Wa After disappointment with Cleveland BMW, we switched to Dave Walter BMW this year. This was our second vehicle purchase from Eric Eisenhart at Dave Walter. We had extenuating circumstances with our purchases and both experiences were nothing short of awesome! We had a 428i coupe' that we weren't 100% pleased with, but had another year to go in our lease. Eric suggested we look into swapalease.com. He explained the concept and after further investigation we decided to give it a try. A week later, we were completely through the process with BMW Financial and our vehicle was going to be gone in a few days. Sounds great, but we needed to find a new car and quick! We were interested in a X4 but there were none on the lot. What we thought would be a problem was no match for this dealership. Eric helped us build the X4 of our dreams, and in the mean time, offered us a free loaner until our new car was delivered. We didn't even need to ask! Eric and Dave Walter BMW, as a whole, truly get the meaning of amazing customer service. When an individual can anticipate your every need and have the complete support of their dealership behind them, there isn't much more you could ask for. The people at Dave Walter BMW just get it and make car buying exciting again! More
by nikkij3505
November 21, 2016
Car lease Leased 428 ix 2016 . Awesome car friendly professional staff very helpful smooth simple process.. definitely recommend this dealer to any one looking Leased 428 ix 2016 . Awesome car friendly professional staff very helpful smooth simple process.. definitely recommend this dealer to any one looking for unbeatable prices and service with a smile .. More
by Grimreaper
Employees Worked With
Shujaat Siddiqui, Rora Liddle, Alexis Crockett, Isaiah Phaphouvaninh
November 14, 2016
Impeccable service Truly a beautiful experience, everyone was very knowledgeable in their area of expertise, and just had very genuine personalities. CUSTOMER FOR LIFE! Truly a beautiful experience, everyone was very knowledgeable in their area of expertise, and just had very genuine personalities. CUSTOMER FOR LIFE! Oh yea and the owner Dave was one of nicest down to earth guy you could ever meet, you have to experience it to believe it. More
by DON777
Employees Worked With
Other Employees :
Shujaat Siddiqui, Rora Liddle, Jillian Hupertz
November 13, 2016
"Magnificent dealership to buy a car" Switched from a Land Rover to a BMW and could not be happier with my choice! Not only is the SUV better quality, the service and sales staff could not Switched from a Land Rover to a BMW and could not be happier with my choice! Not only is the SUV better quality, the service and sales staff could not have been more accommodating. Dave Walters even sent a car genius (Scott) out after you have had the car for a while to go over anything you may have questions on and to help set up things you would not realize you could do!!! They are a class act :) More
by Cathi
Employees Worked With
Shujaat Siddiqui, Scott Inskeep
November 11, 2016
Quick and Responsive Service CAll I had a small issue with my coolant. Called Dave Walters BMW in the morning and someone from their service team was at my home to fix it a few hours l I had a small issue with my coolant. Called Dave Walters BMW in the morning and someone from their service team was at my home to fix it a few hours later. Fast, courteous and gets the job done. More
by 697dealer
Employees Worked With
Brandon, Joseph Eldred
November 01, 2016
Professional from the Get-Go Whenever I pull my 335ix into the service drop-off area, Ty is there with a smile. Ty is the first person I deal with and he emanates total professi Whenever I pull my 335ix into the service drop-off area, Ty is there with a smile. Ty is the first person I deal with and he emanates total professionalism. More
by David R.
Employees Worked With
Joseph Eldred
September 27, 2016
Lease turn in fraud I recently leased a 2016 BMW X1 from Dave Walter BMW (love the car), the deal was handled by Shujaat Siddiqui and Michelle Laughman. I also had a 2013 I recently leased a 2016 BMW X1 from Dave Walter BMW (love the car), the deal was handled by Shujaat Siddiqui and Michelle Laughman. I also had a 2013 VW Tiguan that was at lease end, Shujaat told me he could take in the VW, as they also have a VW dealership, and he would take care of the $350 disposition fee. The VW was driven to the VW dealership by Shujaat, inspected for an hour and I was told eveyrthing was fine. 30 days later I get a $900 bill from VW for the disposition fee and excess wear & tear. Dave Walter apologized and said they'd resolve the issue, 90 days later no resolution and no communication. I now have BMW USA, VW USA and the Ohio attorney general involved, with cases open in each group. This was straight out fraud, intentionally committed for a quick sale. I can't wait to buy my Tesla and never have to deal with this rubbish again! More
by Miro Humer
Employees Worked With
Michelle Laughman, Shujaat Siddiqui
September 17, 2016
Excellent Service I was so scared at first going to the dealership and didn't know what to expect but Shujaat really made the process go smoothly and at the end I was v I was so scared at first going to the dealership and didn't know what to expect but Shujaat really made the process go smoothly and at the end I was very happy that I came to that BMW and meeting new people More
by Opinkya
Employees Worked With
Shujaat Siddiqui
July 14, 2016
David is on the ball We bought our X1 from David in December of 2014. Even today I'm amazed how David still remembers the names of my wife and I each time we stop by the We bought our X1 from David in December of 2014. Even today I'm amazed how David still remembers the names of my wife and I each time we stop by the dealership. David and Dave Walters BMW have been great to work with. More
by Aaron
Employees Worked With
David Theado
June 28, 2016
Sorry as Fu... I called service manager NEVER CALLED ME BACK!! THEY GAVE MY HUSBAND AND I AN EXTRA BAD KEY THAT COSTED US $300.00 TO REPLACED! DON'T GO THERE! F. . I called service manager NEVER CALLED ME BACK!! THEY GAVE MY HUSBAND AND I AN EXTRA BAD KEY THAT COSTED US $300.00 TO REPLACED! DON'T GO THERE! F. ...THEM!!! YOU CAN DO BETTER!!! TG More
by sunshine1
Employees Worked With
SERVICE MANAGER TOO GOOD FOR RETURN CALLS!!
