BMW and Mazda of Crystal Lake

Daniel K made my new car purchase a truly pleasant experience! He thoroughly explained answers for any questions or concerns I had and the whole team at Crystal lake Mazda worked patiently with me to experience! He thoroughly explained answers for any questions or concerns I had and the whole team at Crystal lake Mazda worked patiently with me to get me exactly what I wanted! The manager Dan is also a wonderfully kind and knowledgeable man! Who offers a homelike patient shopping experience! Would highly recommend to anyone searching for their next vehicle More

I had visited a number of BMW dealers, some much larger than Crystal Lake BMW. However none were more welcoming, knowledgeable, open and honest than Crystal Lake BMW! Kudos to there entire team! Keep up th than Crystal Lake BMW. However none were more welcoming, knowledgeable, open and honest than Crystal Lake BMW! Kudos to there entire team! Keep up the good work. More

This was my first Mazda and the whole process went smoothly thanks to James. He is very knowledgeable, respectful, and professional. This was my third visit in a dealership in two days and while in th smoothly thanks to James. He is very knowledgeable, respectful, and professional. This was my third visit in a dealership in two days and while in the first two I went in and out, this one made me feel welcomed and helped me decide on getting a new car. Also wanted to mention Dan, the manager who also helped with getting me a fair price alongside James. More

Dealership was nice clean and people were easy to work with. Would recommend them in the future. with. Would recommend them in the future. More

I had a great experience with the team at Mazda Crystal Lake! They were friendly, knowledgeable, and helped to make the purchasing process very simple. I left the dealership in a car that I love that reall Lake! They were friendly, knowledgeable, and helped to make the purchasing process very simple. I left the dealership in a car that I love that really suits my lifestyle. Huge thank you to their awesome team! More

Zack Martin made this super easy. The new BMW I wanted was very specific but he found it in another city and brought it to Crystal Lake. When I came to pick it up, the car was already The new BMW I wanted was very specific but he found it in another city and brought it to Crystal Lake. When I came to pick it up, the car was already hand-washed and the paperwork was ready for me. This went exactly how it should - Quick and easy business. Thank you to the entire team at Anderson BMW of Crystal Lake. More

We purchased our new BMW from BMW Crystal Lake primarily because of Michelle Canova. She was friendly, knowledgable, and most of all, followed up on every detail of our discussions. We found other staff to because of Michelle Canova. She was friendly, knowledgable, and most of all, followed up on every detail of our discussions. We found other staff to be equally professional and helpful. A perfect experience with a custom order! More

Got a fair price for my trade in and the purchase price on a new vehicle. Overall it was a painless process. Good customer service. on a new vehicle. Overall it was a painless process. Good customer service. More

This is a great dealership. This is my 4th Mazda, and 4h vehicle from this dealership! Mazda should explore a different configuration for their Key Fobs. Buttons on the edge a This is my 4th Mazda, and 4h vehicle from this dealership! Mazda should explore a different configuration for their Key Fobs. Buttons on the edge are often inadvertently pressed. More

I recently purchased my second BMW from Michelle at BMW of Crystal Lake and couldn't be happier with the experience. From start to finish, Michelle provided exceptional service and went above and beyond to of Crystal Lake and couldn't be happier with the experience. From start to finish, Michelle provided exceptional service and went above and beyond to ensure a smooth and enjoyable car-buying experience. Michelle was patient and understanding as our ideal vehicle changed and helped us find the perfect car that met all of our needs. She sent updates on new models and worked over a holiday weekend to get us into our car. Even when faced with a technical issue, Michelle was persistent in finding a solution and ensured a timely delivery of the vehicle. The buying process was effortless, with the finance manager making it easy to understand and quick. I highly recommend Michelle and BMW and Mazda of Crystal Lake for all your BMW needs. More