BMW Service & Parts

Impeccable service! Very responsive to emails and a service professional even made a trip to my home swap out the iX car charger. Can’t be that level of service! Very responsive to emails and a service professional even made a trip to my home swap out the iX car charger. Can’t be that level of service! More

Exceptional service always. They always make the right repairs. It is a pleasure dealing with the service advisor Douglas They always make the right repairs. It is a pleasure dealing with the service advisor Douglas More

Always amazing and professional service. Great advisors and great technicians! Very civilized experience. Highly recommend! Great advisors and great technicians! Very civilized experience. Highly recommend! More

Service appointments always completed promptly. Been working with Jill Smith the last few visits and she’s great. Provides detailed explanations about work that needs to be completed. Been working with Jill Smith the last few visits and she’s great. Provides detailed explanations about work that needs to be completed. More

Exemplary. I am so glad that Kurt Hinrichs was assigned to my inquiry after I cold called BMW of Mamaroneck about a repair project. Kurt was and did everything I am so glad that Kurt Hinrichs was assigned to my inquiry after I cold called BMW of Mamaroneck about a repair project. Kurt was and did everything right: friendliness, professionalism, communication, knowledge, access, scheduling, logistics, thoroughness and follow-through. He was always proactive, and he under-promised and over-delivered, delivering below the schedule and budget he quoted me. And the result was perfect, among the best bodywork I happen to have seen. Without me requesting it, Kurt specified that full scans of my car be done at the dealership before and after the repair. In every way, I am impressed. My thanks to Kurt Hinrichs and everyone who worked on my car for this project. More

Pat was very upfront and clear about issues with my car and all of the service I needed. I’ve been going here for 20 years and I will continue in the future. and all of the service I needed. I’ve been going here for 20 years and I will continue in the future. More

The service is always efficient, informative and timely. Doug Imhoff, in particular, is awesome. He’s always pleasant and quite knowledgeable. I’m always pleased when I am attended to by him. Doug Imhoff, in particular, is awesome. He’s always pleasant and quite knowledgeable. I’m always pleased when I am attended to by him. More

Great service! It was fast and they explained every detail. However, we need more discounts for being loyal customers on top of promotional discounts. It was fast and they explained every detail. However, we need more discounts for being loyal customers on top of promotional discounts. More

One of the best bmw service depts. they are very accomodating and friendly. always keep u informed of ur vehicles service every step of the way!! I highly recommend my service advisor they are very accomodating and friendly. always keep u informed of ur vehicles service every step of the way!! I highly recommend my service advisor arturo .. He is aces! More

Tyesha in service is the best! Look no further, this dealership is amazing 5 start! Look no further, this dealership is amazing 5 start! More