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BMW Service & Parts

Port Chester, NY

4.9
408 Reviews
Call Dealership (914) 798-6500

110 Midland Avenue

Port Chester, NY

10573

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408 Reviews of BMW Service & Parts

August 18, 2023

Great customer service all around. Pleasant and clean facility. Loaner vehicle was ready and process was streamlined. All services were explained in detail and some of the services More

by Maffek82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Ricarrdelli
Report | Print
Aug 19, 2023 -

BMW Service & Parts responded

Thank you for your wonderful five-star review of how clean and pleasant our facility is. We are proud that you were assisted in a loaner vehicle and that it was streamlined for you. Providing our customers with top-tier customer satisfaction is what we have always strived for here at BMW Greenwich Mamaroneck Service. It makes us happy to know you were provided with great customer service and we are so grateful for your business.

August 17, 2023

Greeted at the garage…. Told me the problem and it was fixed in a timely manner More

by pinkrac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Montford
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Aug 17, 2023 -

BMW Service & Parts responded

Thank you so much for the positive rating and review. We are happy to read that our Service Team was able to greet you as soon as you arrived, and assist you in a timely manner on your visit. Your business is valued at BMW Greenwich Mamaroneck Service, we hope to work with you again in the future!. Have a wonderful day.

August 13, 2023

Like my previous review, I was very satisfied with the service and repairs done on my 2009 BMW 328i x-drive sedan. Doug was my service representative and he kept me informed throughout the service experie More

by HCM314
Recommend Dealer
Yes
Employees Worked With
Doug Imhoff
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Aug 14, 2023 -

BMW Service & Parts responded

We are so grateful for your five-star review of your visit to BMW Greenwich Mamaroneck Service. It brings us joy to read that our Service Team keeps you informed throughout the service experience and that you are very satisfied with the service you receive. Thank you for your trust in us to perform repairs and services on your 2009 BMW 328i xDrive Sedan and we truly appreciate your generous recommendation to us. Should you need anything else, please come back to see us soon.

August 13, 2023

Firstly, the dealership is spotless! The staff is courteous, patient, professional, knowledgeable and friendly. Everything went smoothly from start to finish when I bought my X3 in for s More

by claudclax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo
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Aug 14, 2023 -

BMW Service & Parts responded

Hello, thank you so much for taking the time to appreciate our building and leave us a great five-star review. We are happy to read that our Service Team was courteous, patient, professional, knowledgeable and friendly. It is great to see that everything from start to finish went smoothly on your visit, and we hope to see you again soon at BMW Greenwich Mamaroneck Service for any future needs.

August 12, 2023

On time, great loaner, communicated well, job came in under the estimate. We were very happy More

by KevinMolloy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Aug 13, 2023 -

BMW Service & Parts responded

Kevin, thank you for your kind review. We are so glad that you received communicative service in a timely manner at BMW Greenwich Mamaroneck Service we hope you have a wonderful day.

August 04, 2023

Top notch service with wonderful customer service! !! Arturo is the best! I highly recommend! The parts department is great as well. More

by rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Ciani
Report | Print
Aug 04, 2023 -

rachel responded

Top-notch service with wonderful customer service! Arturo is the best! I highly recommend this bmw service center!

Aug 05, 2023 -

BMW Service & Parts responded

Thank you, Rachel, for taking the time in your day to leave us this wonderful five-star review. It is very pleasing to all of us here at BMW Greenwich Mamaroneck Service that our Service Team is the best and provides top-notch service and wonderful customer service. We are grateful for your kind recommendation and happy to read that we have a great team. Your business is greatly appreciated and we highly value you as a customer.

August 02, 2023

Everything was diagnosed well and no issues afterwards with the '23 X1. Loaner vehicle was helpful in that service could take their time and communication was given along the way. The only issue was I d More

by ccs368
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staff
Report | Print
Aug 03, 2023 -

BMW Service & Parts responded

Thanks for the great rating review. Here at BMW Greenwich Mamaroneck Service, we strive for a high level of customer satisfaction in all aspects of our dealership. It is thrilling to know our Service team was able to diagnose and fix your vehicle well. Helpful and communicative assistance is always valued here. Please don't hesitate to reach out if there's anything more we can do.

August 01, 2023

Arturo is very helpful, professional and caring Best location to bring your car for service Highly recommend!! More

by eda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Ciani
Report | Print
Aug 03, 2023 -

BMW Service & Parts responded

Hi Eda, we are glad our Service Team was helpful, caring, and professional ensuring you had a great customer service experience. That's exactly what we like to learn! Thank you for bringing your vehicle to us at BMW Greenwich Mamaroneck Service and recommendation. Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2023

BMW Service Center was a professional, clean, prompt easy to work with organization. Kurt Hendrick, the service manager was organized, attentive, and keep me informed every step of the way. Excellent people More

by P.luongo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Heinrich
Report | Print
Aug 03, 2023 -

BMW Service & Parts responded

Thank you for your kind review. We are pleased to learn that you had a professional and pleasant experience with our staff at BMW Greenwich Mamaroneck Service and it would be an honor to work with you again someday.

July 28, 2023

Robert was an excellent service advisor. They handled my issue in a timely man d. More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pappagallo
Report | Print
Jul 29, 2023 -

BMW Service & Parts responded

Thank you for the great rating and review, Jen. We are happy to see our Service Team at BMW Greenwich Mamaroneck Service provided excellent service and assisted you in a timely manner. We thank you for your business.

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