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BMW MINI of Wichita - Service Center

Wichita, KS

4.5
168 Reviews
Call Service Center (316) 779-2613

168 Reviews of BMW MINI of Wichita - Service Center

Sort by
April 08, 2025

Recommended service that is not necessary in order to sell more repairs. Sets up precondition definitions unnecessary toward warranty extensions. More

by klschaaf2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Landers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Goedeken
3.0
This rating includes all reviews, with more weight given to recent reviews.
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April 08, 2025

Professional and pleasant. The visit was easy to schedule and a driver took me to my next appointment. More

by JOEDUNLAVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Landers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Mellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Goedeken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 08, 2025

Poor communication. Can never call and talk to someone. Need to be more proactive on updating customers if issues arise More

by philip22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Landers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 03, 2025

Christian has been at BMW of Wichita and has always provided outstanding service. I wish that all the service guys were as good as him. More

by smoto99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 02, 2025

Ashley and the team are wonderful! They take great care of both car and driver! Thank you! More

by mnunleydds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Landers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Goedeken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 31, 2025

The staff at Walser are always friendly and helpful. Their expertise is very much appreciated. More

by chuck96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Landers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Mellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Goedeken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

BMW MINI of Wichita responded

Thank you for your kind words! We're thrilled to hear that our team at BMW of Wichita provided you with a friendly and helpful experience. Your appreciation means a lot to us, and we’re always here to assist with anything you need. We look forward to serving you again in the future!

March 31, 2025

Austin is ALWAYS AMAZING. He is truly one of the most helpful people ever. He goes out of his way to help me every time More

by kmolik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Landers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

BMW MINI of Wichita responded

Thank you for your kind words! We’re thrilled to hear that Austin continues to provide such outstanding service. Your support means the world to us, and we truly appreciate you choosing BMW of Wichita. We look forward to serving you again in the future!

March 29, 2025

Christian did an excellent job assisting me. Overall the service department is very good, but can be difficult to reach at times. More

by rsmend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Landers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Mellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Goedeken
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

BMW MINI of Wichita responded

Thank you for your feedback and for choosing BMW of Wichita! We're glad to hear that Christian provided excellent assistance. We appreciate your patience and will continue working to improve our communication. If there's anything more we can do for you, please don't hesitate to reach out. Safe travels!

March 28, 2025

excellent and quick service. team was in contact about service being done and was ready ahead of time. More

by bellerivematthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Landers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Mellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Goedeken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

BMW MINI of Wichita responded

Thank you for your kind words! We're thrilled to hear that you had an excellent and efficient service experience with us. Keeping our customers informed and ensuring a seamless process is always our goal. We appreciate you choosing BMW of Wichita and look forward to serving you again in the future!

March 28, 2025

Very professional service department, great communication and honest feedback, would easily recommend to anyone needing service More

by fdemarco3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

BMW MINI of Wichita responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our service team. Providing professional, transparent, and high-quality service is our top priority, and we truly appreciate your recommendation. We look forward to assisting you again in the future!

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