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BMW MINI of Wichita - Service Center

Wichita, KS

4.5
127 Reviews

127 Reviews of BMW MINI of Wichita - Service Center

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March 06, 2025

my car was left dirty and my windshield wipers were broken and not replaced. unsatisfied. was promised a loaner vehicle before my drop off, never got one for 2 months while they sat around not fixing m More

by DAMON NIVISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Landers
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

Great customer service and timely. Christian was very helpful and kept me updated throughout the process More

by bostonelyse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

BMW MINI of Wichita responded

Thank you for choosing BMW of Wichita! We're thrilled to hear that you had a great experience with us. Christian truly appreciates your kind words, and we're glad to know he was able to keep you updated and provide helpful service. We look forward to assisting you again in the future!

March 04, 2025

Ashley was lovely to work with. She was very helpful. The dealership was able to identify and fix an issue I wasn’t aware my car was having. More

by chelsiebecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Goedeken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

BMW MINI of Wichita responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that Ashley was able to assist you and that our team could identify and resolve the issue with your car. We appreciate you choosing BMW of Wichita, and we're grateful for the opportunity to serve you. If you ever need anything in the future, don't hesitate to reach out! Safe travels!

March 04, 2025

Great friendly service. Clear estimates before you do repairs. Sticks to the estimate! Took me to work from the dealership! More

by TODD86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Landers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Mellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Goedeken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

BMW MINI of Wichita responded

Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience with our team at BMW of Wichita. It's always our goal to provide friendly, transparent service, and we're glad we could meet your expectations. We appreciate your trust in us and look forward to serving you again in the future!

March 04, 2025

Service was fast and efficient. Service advisor was very professional and knowledgeable. My overall experience with BMWwas very good. More

by gsmith5782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Landers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Mellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

BMW MINI of Wichita responded

Thank you for choosing BMW of Wichita! We're thrilled to hear that your service experience was fast, efficient, and professional. Our team takes pride in providing excellent service, and it's great to know that we met your expectations. We appreciate your feedback and look forward to serving you again in the future!

March 04, 2025

Austin provided me outstanding service. He explained things to me in great detail. I am truly satisfied with the customer service I received from him. More

by KELVIN.GRANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Landers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

BMW MINI of Wichita responded

Thank you for taking the time to share your experience! We're thrilled to hear that Austin provided you with outstanding service and took the time to explain everything in detail. Your satisfaction means a lot to us, and we truly appreciate you choosing BMW of Wichita. We look forward to serving you again in the future!

March 03, 2025

Austen has been remarkable to work with each time I have sent a vehicle down. Always very prompt and takes great care of all my concerns. More

by luxury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Landers
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

Great service! Communication with clarity, and explanations were very good. I will return. Thank you Christian. More

by rydenbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Service went as exoected this time. They got me in and out with no issues More

by mischelle_smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Goedeken
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

The team was helpful and thorough. I was given a loaner and was kept in the loop on the progress of the service engagement. More

by beninks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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