68 Reviews of BMW MINI of Wichita - Service Center
I really like working with Christian there at the dealership. He keeps me informed about my car and is very flexible to work with. The service is done usually on time and if not there is a good rea dealership. He keeps me informed about my car and is very flexible to work with. The service is done usually on time and if not there is a good reason. No parts etc. Overall a good experience. More
Greeted warmly. Knew what I was there for. Got it done in a timely manner. Knew what I was there for. Got it done in a timely manner. More
It was an easy and efficient service appointment. However, I Wish there were more appointment days and times available. However, I Wish there were more appointment days and times available. More
Your people make the difference, everyone from lot person to staff simply walking through the lounge, asking if anyone needed any coffee or drinks. The staff does what they commit to completing, or ready ad to staff simply walking through the lounge, asking if anyone needed any coffee or drinks. The staff does what they commit to completing, or ready advise customer. More
After waiting a month to get my car in to be serviced, I was suppose to have a loaner car and I didnt until they decided they needed to keep the car longer than 2 days. It took over 3 weeks to get my car r was suppose to have a loaner car and I didnt until they decided they needed to keep the car longer than 2 days. It took over 3 weeks to get my car repaired after being told 3 times the car would be done by the end of the week. I get it back and and there are error messages that pop up and my parking sensors dont work. They did when I took it in. The car was very dirty upon picking it up and there were hand and elbow prints all over the inside of the windshield. More
I recently had my BMW serviced at Walser and I was extremely impressed with the service I received from Austin, my service manager (as always!). He was professional, communicative, and went above and extremely impressed with the service I received from Austin, my service manager (as always!). He was professional, communicative, and went above and beyond to ensure a smooth and positive experience. I highly recommend Austin and the service department at Walser! More
Ashley, Mini Service advisor does a great job of providing value for service provided. On my last appointment, the final price for tires for my Countryman was the best that I had found among sever providing value for service provided. On my last appointment, the final price for tires for my Countryman was the best that I had found among several supplies. She is always friendly and polite. More
The staff and the technician are very friendly, knowledgable and efficient. They find the problem of my car and fix it a reasonable cost. knowledgable and efficient. They find the problem of my car and fix it a reasonable cost. More
There was a miscommunication in scheduling, but Austin was able to work us in and get maintenance services done on the day we showed up. Everyone was friendly and professional. Thank you for upholding a h was able to work us in and get maintenance services done on the day we showed up. Everyone was friendly and professional. Thank you for upholding a high standard in customer service! More