BMW MINI of Wichita - Service Center

Austin and Christian are both great service managers! ! Kind courteous and take time to help me understand necessary maintenance details!! Thank you!! ! Kind courteous and take time to help me understand necessary maintenance details!! Thank you!! More

Austin was a tremendous help with my. X6… he was extremely courteous and helpful throughout the service. Austin, Christian and Lacie are an exceptional team at Walser BMW Wichita! Great se X6… he was extremely courteous and helpful throughout the service. Austin, Christian and Lacie are an exceptional team at Walser BMW Wichita! Great service teams make great dealerships! More

Brought the car in to get battery replaced. Work done well and expeditiously. Ride provided to house and back. Thanks! Work done well and expeditiously. Ride provided to house and back. Thanks! More

BMW X3 30. Vehicle was delivered dirty. I had the vehicle paint protection installed, there was a piece of gunk under the hood protection. Nobody seemed to QC t Vehicle was delivered dirty. I had the vehicle paint protection installed, there was a piece of gunk under the hood protection. Nobody seemed to QC the vehicle when it was returned from service as not only the gunk under the protectant, windshield was filthy, the panels on the back of the front seats were discolored (should have been found before delivery). My sales guy was good, but feel there is not the focus needed after the sale. More

Dealership is fine. Always clean. Initial staff you see once getting out of your car, prior to going into actual service office, could at least speak and welcome the cus Always clean. Initial staff you see once getting out of your car, prior to going into actual service office, could at least speak and welcome the customer to the dealership. More

I was disappointed that my service wasn't completed in the time quoted. Even though I allowed them an extra day. Austen was, as usual, very professional and caring. the time quoted. Even though I allowed them an extra day. Austen was, as usual, very professional and caring. More

Love working with Austin. He is always prompt to follow up and easy to work with !! He is always prompt to follow up and easy to work with !! More

The service was great and Austin did a good job. Nice experience, I’ll be back! Nice experience, I’ll be back! More

Great customer service! Had no issues to report. Friendly service and quick. We are very happy Had no issues to report. Friendly service and quick. We are very happy More

Set expectations, transparent about the timeline, and everyone had a helping attitude. Even provided a loaner vehicle when it wasn't promised. everyone had a helping attitude. Even provided a loaner vehicle when it wasn't promised. More