BMW MINI of Wichita - Service Center

I was disappointed that my service wasn't completed in the time quoted. Even though I allowed them an extra day. Austen was, as usual, very professional and caring. the time quoted. Even though I allowed them an extra day. Austen was, as usual, very professional and caring. More

Love working with Austin. He is always prompt to follow up and easy to work with !! He is always prompt to follow up and easy to work with !! More

The service was great and Austin did a good job. Nice experience, I’ll be back! Nice experience, I’ll be back! More

Great customer service! Had no issues to report. Friendly service and quick. We are very happy Had no issues to report. Friendly service and quick. We are very happy More

Set expectations, transparent about the timeline, and everyone had a helping attitude. Even provided a loaner vehicle when it wasn't promised. everyone had a helping attitude. Even provided a loaner vehicle when it wasn't promised. More

Waited about an hour for the oil change and feel good about taking the car on a trip since inspection showed everything was good! about taking the car on a trip since inspection showed everything was good! More

The experience was fine, but my actual rep never answered my calls or responded to my texts. I had to call the main desk and have somebody else lookup details about the repair. my calls or responded to my texts. I had to call the main desk and have somebody else lookup details about the repair. More

Christian is always great. Always on time and well organized . Work is always done correctly. Always on time and well organized . Work is always done correctly. More

Very pleased at the customer service I receive and Christen has been a huge part of that!!! Christen has been a huge part of that!!! More

Service was quick and easy. BMW team took care of the issues and Christian reviewed bill and made the experience easy. BMW team took care of the issues and Christian reviewed bill and made the experience easy. More