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BMW MINI of Wichita - Service Center

Wichita, KS

4.6
190 Reviews

190 Reviews of BMW MINI of Wichita - Service Center

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July 23, 2025

Love working with Austin. He is always prompt to follow up and easy to work with !! More

by bryan.green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Landers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2025

The service was great and Austin did a good job. Nice experience, I’ll be back! More

by imarroquin0322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Landers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

Great customer service! Had no issues to report. Friendly service and quick. We are very happy More

by astbykatrena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Landers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Mellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Goedeken
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Set expectations, transparent about the timeline, and everyone had a helping attitude. Even provided a loaner vehicle when it wasn't promised. More

by s.chu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Waited about an hour for the oil change and feel good about taking the car on a trip since inspection showed everything was good! More

by randyappel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Landers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

The experience was fine, but my actual rep never answered my calls or responded to my texts. I had to call the main desk and have somebody else lookup details about the repair. More

by yawns.helm.0u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Landers
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Christian is always great. Always on time and well organized . Work is always done correctly. More

by ronaldmies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

Very pleased at the customer service I receive and Christen has been a huge part of that!!! More

by bonitak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Service was quick and easy. BMW team took care of the issues and Christian reviewed bill and made the experience easy. More

by j.rogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mellinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Ashley is a good service rep--good follow thru--I trust her. I've been driving this Mini since 2007, and I've never had any major problems with it. I bring it in to the dealership once a year for service. More

by ken.brennan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Landers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Goedeken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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