BMW MINI of Wichita - Service Center

Work on our 2015 4 series was done and everything is working good. It is hard to get status on the vehicle. The service techs may be busy but they need a support staff to answer the phones and get inf working good. It is hard to get status on the vehicle. The service techs may be busy but they need a support staff to answer the phones and get information to answer the customer's questions. More

Wasn’t able to put a door panel on don’t know what was so hard about that and the way that you got to choose what you want them to do or not do on your phone is kind of a crazy deal because I talk to the guy hard about that and the way that you got to choose what you want them to do or not do on your phone is kind of a crazy deal because I talk to the guy and he was supposed to fix a motor mount I told him to but then I did not it on my phone but I spoke to him and told him to, but they didn’t do it so that’s not cool I said to him on the phone spoke to him he didn’t call me back. I mean sure me and I don’t like that. That’s not cool. More

Experience was quick and seamless. Service team was responsive and friendly as a first time customer at BMW of Wichita service center. Service team was responsive and friendly as a first time customer at BMW of Wichita service center. More

A special thank you to Austin and all of the staff at BMW of Wichita. They provide exceptional attention and service. I highly recommend this dealership and service department for top-tier service. of Wichita. They provide exceptional attention and service. I highly recommend this dealership and service department for top-tier service. More

We came in on Friday and by Monday everything we needed for our BMW was taken care of. Excellent customer service. Everyone was pleasant and informed. Got us in for an oil change & service even though we d for our BMW was taken care of. Excellent customer service. Everyone was pleasant and informed. Got us in for an oil change & service even though we didn't have an appointment. Found out the service is competitively priced and so are the tires. The parts department was fast to get our key fobs. We will be returning for all our service needs. More

Austin is the best service adviser anyone could have. Every time I go there, I know what I can Expect. Service department is excellent, and the service is always done right. Never had a single issue with Every time I go there, I know what I can Expect. Service department is excellent, and the service is always done right. Never had a single issue with this magnifique department and their Staff. Congratulations for maintaining the consistency of excellence. More

I was very pleased with the service department. They went out if their way to make my experience positive. I will be bringing my Mini back in a week for some other work. They went out if their way to make my experience positive. I will be bringing my Mini back in a week for some other work. More

Very professional and extremely knowledgeable and helpful. Will definitely use BMW of Wichita again next year helpful. Will definitely use BMW of Wichita again next year More

Austin provides outstanding customer service! He’s knowledgeable, helpful in providing service details, and very pleasant! He’s knowledgeable, helpful in providing service details, and very pleasant! More

I recently purchased a 2024 BMW M440i Gran Coupe from BMW of Wichita and I can't say enough positive things about my experience! Being from out of state, I was initially hesitant about the purchase of a car of Wichita and I can't say enough positive things about my experience! Being from out of state, I was initially hesitant about the purchase of a car without seeing it in person. However, Eric (my sales representative) made the process incredibly efficient and seamless. Eric sent a few videos and several pictures along with full details of the car. Eric was professional, attentive, and transparent in every step of the process. The car was exactly as he presented it. It was in immaculate condition and is a phenomenal automobile to drive. . He answered all my questions promptly and professionally, which made my first out-of-state car-buying experience surprisingly stress-free. The car was ready to go when I arrived at the dealership as I flew in to take delivery. The trip back to the Texas Hill Country was without incident and the back country roads of Texas is really a place for this car to perform. If you're considering purchasing a vehicle, I would absolutely recommend BMW of Wichita and especially Eric. The customer service is top-notch and they go above and beyond to ensure a smooth and satisfying experience. Thank you, Eric and BMW of Wichita… More