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BMW Concord

Concord, CA

4.7
1,048 Reviews
Call Dealership (925) 682-3577
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1967 Market St

Concord, CA

94520

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1,048 Reviews of BMW Concord

April 02, 2025

Excellent service from Miguel! I will always come to concord best dealership around! It’s my favorite and I’ve been buying cars from there for the past 30 years! More

by jennifermunoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, Vernon Mayeux
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Apr 02, 2025 -

BMW Concord responded

Jennifer, thank you for your loyalty and kind words about BMW Concord! We're delighted to hear that Miguel provided excellent service. We look forward to serving you for many more years!

April 02, 2025

Exceptional service as always. Communication has been excellent regarding updates and coordination of pickup and drop off More

by THenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis , Kris Mang
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Apr 03, 2025 -

BMW Concord responded

Henry, we're delighted to hear that you had another great experience with us at BMW Concord. Thank you for highlighting our team's communication and service!

February 27, 2025

I've always had exceptional service at Concord BMW for the past 15 years and three different BMW's. More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Neves, Joey Tiongson
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Feb 27, 2025 -

BMW Concord responded

We couldn't ask for a better review of BMW Concord. Thanks so much for your continued loyalty, Paul!

February 26, 2025

The service was great! Everyone was very nice and helpful.Thank you Joey for everything 🙂 More

by theshoegal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tiongson
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Feb 26, 2025 -

BMW Concord responded

Thanks for choosing BMW Concord. We are glad to hear that Joey provided excellent service.

February 22, 2025

Felipe was professional, courteous and communicated effectively. 5 stars out of 5. Great experience and looking forward to continued service levels in the future. More

by mxmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
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Feb 24, 2025 -

BMW Concord responded

Thank you for the fantastic feedback! We're delighted to hear that Felipe provided a professional and courteous experience at BMW Concord. We look forward to maintaining this level of service in the future!

February 21, 2025

I was ripped off I was charged $2300 ,for an oil change and tune up!! $1800 was for labor alone!!! then I ask for estimate on the my passenger side window that was stuck and couldn't open and they were tr More

by lanzarinlisa88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Neves
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February 20, 2025

Kris from BMW Concord is very professional. He has provided excellent services throughout my experience at the dealership. He just understands clients’ needs and he is at the top of his game. More

by J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Mang
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Feb 20, 2025 -

BMW Concord responded

We're delighted to hear that Kris provided you with such excellent service at BMW Concord. It's great to know he met your needs and made your experience a positive one. Thank you for sharing this feedback!

February 19, 2025

Exceptional service! Very efficient, service staff were knowledgeable. Prices were fair and reasonable. staff was friendly. Dealership offers concierge service at no char More

by yvonnebeebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 19, 2025 -

BMW Concord responded

Yvonne, we're delighted to hear you enjoyed the exceptional service at BMW Concord! Thank you for sharing your experience and we look forward to welcoming you back soon.

February 16, 2025

The service specialist Christopher was friendly and efficiently coordinated the oil change service that was part of the service contract I pre-purchased. More

by was6foot2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Neves
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Feb 17, 2025 -

BMW Concord responded

We're delighted to hear that Christopher provided friendly and efficient service during your visit at BMW Concord. Thank you for sharing this positive feedback, and we look forward to assisting you in the future!

February 15, 2025

Victor provided excellent customer service. He followed up on the progression of my service and problem solved when my car parts didn’t come on time with a loaner car. More

by Lene435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
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Feb 17, 2025 -

BMW Concord responded

We're delighted to hear that Victor provided excellent service and kept you informed during your visit at BMW Concord. It's great to know he was able to assist with a loaner car when needed. Thank you for sharing your experience!

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