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BMW Concord
Concord, CA
1,020 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,020 Reviews of BMW Concord
January 02, 2025
Here’s a sample positive review of BMW Concord: I recently had the pleasure of purchasing a vehicle from BMW Concord, and the entire experience exceeded my expectations. From the moment I walked into recently had the pleasure of purchasing a vehicle from BMW Concord, and the entire experience exceeded my expectations. From the moment I walked into the showroom, the staff was welcoming, professional, and attentive to my needs. My sales consultant took the time to understand exactly what I was looking for, offering helpful insights without ever being pushy. The selection of vehicles was impressive, and they made the test drive process smooth and enjoyable. What stood out most was their transparency and efficiency. The financing process was seamless, with no surprises or unnecessary delays. I appreciated how they walked me through every step and ensured I was comfortable with my decision. The dealership itself is modern, clean, and inviting, with a great lounge area to relax while waiting. Even after the sale, the team has been proactive in following up to ensure I’m happy with my purchase. I highly recommend BMW Concord to anyone in the market for a luxury vehicle. Their top-notch service and commitment to customer satisfaction make them stand out from the rest. More
by joedominguez74
Employees Worked With
Steven Jay
December 30, 2024
Unfortunately I had a nail in my tire after Christmas and needed a tire replacement. Chris was my service advisor who was professional and communicative about status of my vehicle. He was upfront about the b needed a tire replacement. Chris was my service advisor who was professional and communicative about status of my vehicle. He was upfront about the busy day right after the holiday and wasn’t sure if the tire replacement would happen on the same day. Fortunately my tire was replaced the same day and I’m completely satisfied my the service, More
by Deturner
Employees Worked With
Chris Neves
December 09, 2024
Felipe is the best , on time , best price , best service all around . He makes sure to give me the best price and the best accurate service. all around . He makes sure to give me the best price and the best accurate service. More
by skcounelis
Employees Worked With
Felipe , Joey Tiongson
December 07, 2024
Very bad customer service. Very poor customer service. I was witness this morning in BMW of Concord. I recommend to everyone don’t trust on dealer service. Very poor customer service. I was witness this morning in BMW of Concord. I recommend to everyone don’t trust on dealer service. More
by K.raoufi
Employees Worked With
Joey Tiongson
December 05, 2024
It was an awesome experience having the dealer work so diligently to see that I got my dream car. Thank you so much for your excellent customer service. diligently to see that I got my dream car. Thank you so much for your excellent customer service. More
by johnnymontgomery1963
Employees Worked With
James Stanford
