BMW Concord

Everyone at this dealership was very helpful and polite. Joey was easy to talk to you and the technicians video was informative. I would go back again. Joey was easy to talk to you and the technicians video was informative. I would go back again. More

Efficient and pleasant. Joey always helpful in scheduling service. Easy to get loaner whenever I need one. Joey always helpful in scheduling service. Easy to get loaner whenever I need one. More

The service I received was. Informative and quickly resolved my request. The individual was also very personable and provided a very pleasant. Interaction during the service requ Informative and quickly resolved my request. The individual was also very personable and provided a very pleasant. Interaction during the service request. More

Vitia at concord BMW is great. She always makes bringing my car in to get serviced so easy and fast. She always makes bringing my car in to get serviced so easy and fast. More

Outstanding service. Service department is friendly and super responsive to the needs and concerns of the customer. Service department is friendly and super responsive to the needs and concerns of the customer. More

Maintenance people and customer people such as Joey are excellent, I have been a long term customer excellent, I have been a long term customer More

Joey Tiongson, Service Advisor, goes above and beyond in providing a professional excellent customer service. Not only is he so pleasant to talk to, but Joey explains the details of the service/work mainten providing a professional excellent customer service. Not only is he so pleasant to talk to, but Joey explains the details of the service/work maintenance on my car in an easy to understand way. He provides update via a call, text or email throughout the time my car is in for service. Joey also makes service recommendations from time to time which affects the performance of my car. I am so happy with the excellent service I received from Joey and his service team. More

The service dept was a very pleasurable experience. They were fast and Miguel was great They were fast and Miguel was great More

Eugene was great and made every effort to make sure that I was heard and got the best deal possible for the car. I was heard and got the best deal possible for the car. More

This service is very good. He is very nice! ，fix the car is very professional I will be back. He is very nice! ，fix the car is very professional I will be back. More