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BMW Concord

Concord, CA

4.7
1,119 Reviews

1967 Market St

Concord, CA

94520

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1,119 Reviews of BMW Concord

October 29, 2025

Great customer and vehicle services. Always professional and engaging. I trust my vehicle to BMW Conxord. More

by Scollins415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Burshteyn
Oct 29, 2025 -

BMW Concord responded

We’re so happy to hear we’ve earned your trust! Thank you for choosing BMW Concord and for sharing your feedback with our team!

October 18, 2025

We are very pleased with Victor’s customer service, technical knowledge, and overall services. Thank you. More

by Mejiajbm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Oct 21, 2025 -

BMW Concord responded

Thank you for sharing your feedback about Victor! We'll pass along your kind words. We hope to see you again at BMW Concord!

October 18, 2025

30 years excellence they are the best they are number one would give highest recommendation More

by sunny6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tiongson
Oct 23, 2025 -

BMW Concord responded

Thanks so much, Sunny. We are so grateful for your loyal business and look forward to your next visit to BMW Concord!

October 12, 2025

My service advisor was very helpful and kept me informed at all times regarding my car repairs. The rental desk and porters were also very friendly and knowledgeable. More

by GG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe at Concord California
Oct 14, 2025 -

BMW Concord responded

Thank you for sharing your experience! We are happy to hear our team kept you well-informed and made the process smooth from start to finish. We look forward to welcoming you back to BMW Concord!

October 10, 2025

Whenever i have needed to bring my car to this dealership i have always been treated so kindly by a professional caring staff and all my needs are met in with exceptional service… thank you Gabriel! More

by vicinthehill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Oct 14, 2025 -

BMW Concord responded

We are grateful for your feedback! It's wonderful to hear that Gabriel and our team consistently provide professional and caring service at BMW Concord. We look forward to assisting you again!

October 07, 2025

I love the service folks at Concord BMW. My car is no longer under its original service contract and I have used other repair shops, but no one takes care of my car like Concord BMW. They ar More

by junebugjump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Neves
Oct 07, 2025 -

BMW Concord responded

Thank you, we appreciate your business and your review! We are happy to hear we have been able to assist you with your service needs. —BMW Concord

October 02, 2025

BMW in concord is first class dealership. Great service, easy to schedule an appointment. And easy to drop your car off and easy to pick your car up too.and a special thanks to Joey Tiongson More

by Bobcolla28@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tiongson
Oct 03, 2025 -

BMW Concord responded

Thank you for your positive feedback! We're pleased you had a seamless experience with our service team, and we will pass along your kind words to Joey. Please let us know if we can be of further assistance here at BMW Concord, Inc.

October 01, 2025

Lena was awesome. Very helpful, honest, and pleasant.. We would highly recommend her to others. More

by Marina8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lena Chi-Client Advisor
Oct 03, 2025 -

BMW Concord responded

We are glad to hear that Lena provided excellent support. Thank you for choosing BMW Concord!

September 30, 2025

Got confirmation about the appointment, showed up and I was not even in their systems to start work. Service reception had no idea and was not able to quickly get me through. Only after talking to the mana More

by r3face
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bilson, Joey Tiongson, Vernon Mayeux
Oct 03, 2025 -

BMW Concord responded

This isn't the seamless service we aim to provide, and I apologize for the mix-up with your appointment. We're glad we could eventually assist you but understand this shouldn't have happened in the first place. We'll be reviewing our processes to prevent similar issues from arising again. If there's anything more you'd like to discuss, feel free to reach out directly. Thank you, BMW Concord Management Team customercareteam@bmwconcord.com

September 28, 2025

BMW Concord is the best! My advisor Vitia Riche went above and beyond and was so helpful and patient with me! I appreciate her help!! More

by Celeste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitia Riche
Sep 30, 2025 -

BMW Concord responded

Hi Celeste, we are grateful for your feedback! It's wonderful to hear that Vitia provided such excellent service. Thank you for choosing BMW Concord!

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