BMW Concord

The dealership is very professional and everyone makes you feel welcome and cared for. Carl and Billy were exceptional and made my purchase easy and fun! I really appreciated Carl’s knowledge about the v you feel welcome and cared for. Carl and Billy were exceptional and made my purchase easy and fun! I really appreciated Carl’s knowledge about the vehicle and his transparency on pricing. It was the easiest part of the purchase and i appreciated not having to go through a complicated negotiation process. More

friendly and coutteous but service is very expensive. May need to check outside places for routine maintenance May need to check outside places for routine maintenance More

Excellent service. Very positive experience.Great communications and easy process overall. In and out quickly Very positive experience.Great communications and easy process overall. In and out quickly More

Miguel at BMW Concord helped me above and beyond. He kept me informed of the status and repair of the car. Professional and friendly all you can ask for. He kept me informed of the status and repair of the car. Professional and friendly all you can ask for. More

Handled both the M4 and M8 quickly. Thanks Jennifer for all your help and communication Thanks Jennifer for all your help and communication More

The dealership is very clean, professional, and a very customer friendly staff. Keep it up.! customer friendly staff. Keep it up.! More

I’ve had my car serviced here for years. I’ve always been happy with how they have treated me. Top Tier! I’ve always been happy with how they have treated me. Top Tier! More

Victor Burshteyn was a lifesaver! Walked me carefully through the repair process, went above and beyond his call of duty. Intelligent, knowledgeable, kind, and gracious! The type of Walked me carefully through the repair process, went above and beyond his call of duty. Intelligent, knowledgeable, kind, and gracious! The type of service I expected from BMW! I have driven BMWs for 50 years, starting with your Weatherford office in Berkeley while in grad school at UC Berkeley. Transferring to Concord, I wasn't sure about the service, but Victor has exceeded my expectations. I will be downsizing my 3x M to a smaller vehicle soon, and will be buying my 5th or 6th BMW from the Concord facility! Thank you! Sarah Jean Smith More

Excellent customer service. My service advisor, Victor, and his team—Winston, David Ortiz, Akbah, Nick, and all the technicians who worked on my vehicles—went above and beyond. My service advisor, Victor, and his team—Winston, David Ortiz, Akbah, Nick, and all the technicians who worked on my vehicles—went above and beyond. They kept me well informed, were attentive and professional, and truly made the experience smooth and stress-free. Thank you all, and keep up the great work. -Mel More

We have always had a great experience with all our purchases or leases made through BMW of Concord for myself and all my family members. I'm a 10+ year customer and keep returning that should say the purchases or leases made through BMW of Concord for myself and all my family members. I'm a 10+ year customer and keep returning that should say the dealer is doing great work. More