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BMW Concord

Concord, CA

4.7
1,006 Reviews

1967 Market St

Concord, CA

94520

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1,006 Reviews of BMW Concord

November 22, 2024

I highly recommend BMW Concord. From the moment you pull into the service lane, you’re treated with courtesy and individual attention. The waiting area is a comfortable place to rel More

by Miss Behavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Bizzare, Service Advisor
Nov 22, 2024 -

BMW Concord responded

Miss Behavin, thank you for recommending BMW Concord! We're delighted to hear that Skyler and our team provided such a positive experience. We appreciate your kind words and look forward to serving you again in the future!

November 20, 2024

Excellent low pressure high-quality super friendly service. I drove across the bay to purchase my car from Concord BMW. The sales person and finance people and tech professionals are all A relief to w More

by marymachado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lena Chi. Toni
Nov 20, 2024 -

BMW Concord responded

Mary, we're delighted to hear that your experience with BMW Concord was worth the drive! Our team is committed to providing top-notch service and making every purchase memorable. Enjoy your first BMW!

November 19, 2024

My experience at BMW Dealership Services in Concord was very positive. The oil change and vehicle inspection went smoothly. Receiving a video of my car inspection was very helpful. Thank you. More

by Ludmila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitia
Nov 20, 2024 -

BMW Concord responded

Ludmila, we're delighted to hear that your experience with BMW Concord was positive and that you found the video inspection helpful. Thank you for sharing your feedback!

November 16, 2024

We always bring our car in BMW Concord because they have excellent service, today Felipe is so helpful and very accommodating, he explains everything and we are happy for his excellent customer More

by ellitra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
Nov 18, 2024 -

BMW Concord responded

Thank you for your recommendation! We're delighted to hear that Felipe provided excellent service and made your visit to BMW Concord a positive experience. We appreciate your continued trust in us!

November 15, 2024

New and clean because it’s renovated. Staff are efficient. Vitia my service advisor was very helpful. Discussed what’s essentially needed for my car to not spend unnecessarily. Great expe More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitia Riche
Nov 15, 2024 -

BMW Concord responded

Bryan, we're delighted to hear that Vitia and the team at BMW Concord provided you with such a great experience. It's wonderful knowing our renovated space and efficient service met your expectations. Thank you for sharing!

November 13, 2024

Victor went above and beyond to get the loaner we need it. Victor was in constant communication throughout the entire time the vehicle was in service. A+ service as always More

by Israel Franco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor from service
Nov 13, 2024 -

BMW Concord responded

Israel, thank you for recognizing Victor's efforts at BMW Concord! We're delighted to hear that he provided exceptional service and kept you informed throughout the process. We appreciate your feedback!

November 13, 2024

Great staff, Victor always been awesome guy at the Service Department, very knowledgeable, very helpful, very accommodating. Addition to that they have complementary Wash and Vaccim. highly recommende More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Burshteyn
Nov 14, 2024 -

BMW Concord responded

Mike, thank you for the recommendation! We're delighted to hear that Victor and our BMW Concord team provided such a helpful experience. We appreciate your support and look forward to seeing you again!

November 10, 2024

Had a very good experience with BMW Concord/Victor. He is very knowledge about their products and service area, very patient to explain in details about their service and excellent customers service. T More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Burshteyn
Nov 11, 2024 -

BMW Concord responded

Ann, we're delighted to hear that Victor provided you with such a positive experience at BMW Concord. Thank you for recognizing his knowledge and patience—it's great to know he made your visit worthwhile!

November 01, 2024

Got lease of BMW228i gran coupe easily in 2 days. Deal made on phone . Talked with the sales ,Ms Lena chi on Sunday and sign the contract on Monday next day and the vehicle was dropped to my house on More

by Sqadri007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lena,Chi
Nov 01, 2024 -

BMW Concord responded

Thank you for sharing your experience with us at BMW Concord! We're delighted to hear that Lena and our team provided a seamless leasing process. Enjoy your new BMW 228i Gran Coupe!

October 31, 2024

Eugene Villena was great to work with explained everything about the car features would definitely recommend him A+++ service More

by crashoverride25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Villena
Oct 31, 2024 -

BMW Concord responded

We're delighted to hear that Eugene provided you with A+++ service and thorough explanations of the car features at BMW Concord. Thank you for recommending him, and we hope you're enjoying your new ride!

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