BMW Concord

I didn’t know what to expect but highly recommend Concord BMW Repair. Chris was our service representative and he provided great customer service and really made the experience easy and stress free. The loun BMW Repair. Chris was our service representative and he provided great customer service and really made the experience easy and stress free. The lounge is also very clean and comfortable. More

They were fast to check me in and were very courteous. They kept me updated though out the service. They even refunded me a certain amount of the service after realizing I qualified for a discount. Great They kept me updated though out the service. They even refunded me a certain amount of the service after realizing I qualified for a discount. Great experience. More

I really enjoyed this wonderful service provided by my service advisor, Jennifer Castellon. Thank you. service advisor, Jennifer Castellon. Thank you. More

I have had exceptional service every time I have walked into this dealership Felipe has been a great service advisor who takes his time to explain and walk through my car’s needs and never offers unnecess into this dealership Felipe has been a great service advisor who takes his time to explain and walk through my car’s needs and never offers unnecessary services. I will definitely keep going back. More

Gabe was super cool, explained everything and was even flexible about when I could return the loaner. Very good experience! flexible about when I could return the loaner. Very good experience! More

Jennifer was an amazing service representative. She is very professional and kind hearted. I look forward to working with her again. She is very professional and kind hearted. I look forward to working with her again. More

Excellent attention from service representative and regular service updates Car was ready on time and cleaned regular service updates Car was ready on time and cleaned More

Everything went very smoothly and was timely. Joey Tiongson was very helpful and responsive. High marks. Joey Tiongson was very helpful and responsive. High marks. More

⭐️⭐️⭐️⭐️⭐️ From start to finish, my experience with BMW Concord was excellent. We arrived around 10:00 AM and didn’t leave until about 1:30 PM, so the process took some time — but it was absolutely worth i Concord was excellent. We arrived around 10:00 AM and didn’t leave until about 1:30 PM, so the process took some time — but it was absolutely worth it. I’m beyond satisfied with my new BMW; it exceeded all my expectations. From designing the vehicle on the BMW USA website to tracking its journey from Germany, through production, painting, interior finishing, and finally to the dealership — it was exciting to see every step of the process come to life. Michael was a true professional — knowledgeable, patient, never pushy, and genuinely focused on helping me make the best decision. The entire experience felt smooth, transparent, and customer-focused from beginning to end. 10/10 — I’d highly recommend BMW Concord to anyone looking for a premium car-buying experience done right. More

My service advisor Vita was excellent, she answered all of my questions and provided excellent customer service!!! I will be reaching out to her for all is my service needs in the future. of my questions and provided excellent customer service!!! I will be reaching out to her for all is my service needs in the future. More