Autos Direct Online
Cleveland, OH
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546 Reviews of Autos Direct Online
I purchased an 08 Xterra at Auto's Direct via Internet. They had excellent customer service, and certainly have polite, and honest folks over there. I have purchased other vehicles from other dealerships i They had excellent customer service, and certainly have polite, and honest folks over there. I have purchased other vehicles from other dealerships in past, there has been no other that makes me feel as comfortable as Auto's Direct. I will definitely return for future purchases for not only myself but my wife and teenage son as well. Honesty and professionalism go a long way, and this company has it. See y'all in the future~ More
For several months I was searching for a 2011 Lincoln Navigator. I located one at Autos Direct Online and Dan Caldwell was the sales person who assisted me with my inquiry. Dan was extremely helpful ov Navigator. I located one at Autos Direct Online and Dan Caldwell was the sales person who assisted me with my inquiry. Dan was extremely helpful over the phone and as a result, I placed a deposit toward the purchase of the vehicle. One week later I flew into Ohio from New York and was very pleased with the vehicle, service and most of all the price. Based on my personal experience dealing with Autos Direct Online, I would recommend this company to anyone in the market for a vehicle. More
After searching for the right car for more than three months Auto direct online in Brook Park Oh was able to satisfy ALL of my wants in a car. I just bought a clean used Mercedes ML350. Dan was my sells months Auto direct online in Brook Park Oh was able to satisfy ALL of my wants in a car. I just bought a clean used Mercedes ML350. Dan was my sells guy and he was great he made me feel as though he had my best interest at heart. I got my new SUV at a great price with great customer service what more can you ask for when making such a large purchase. I have told a few of my friends who are currently looking for cars. More
My name is Karen Schroeder and I purchased a 2007 Mercedes GL450 from Autos Direct Online in November. The car looks brand new and the price was fantastic!! My salesman, JEFF, was extremely helpful Mercedes GL450 from Autos Direct Online in November. The car looks brand new and the price was fantastic!! My salesman, JEFF, was extremely helpful throughout the entire car buying process. The dealership had just purchased the car and they only had a few pictures of it online. When I asked JEFF for more pictures of the interior, I had ten e-mailed to me within 20 minutes. JEFF was also able to work around my schedule. With two little kids at home it is difficult to go to an actual dealership. I called his cell phone at 9:45 PM at night (I wasn’t even sure if he would answer!!) – He did and he answered all of my questions and didn’t make me feel rushed at all. I’ve had the vehicle two months and can honestly say ADO is the best place to buy a car. More
I just purchased my dream car, a 2005 Audi Convertible from Auto Direct Online. My Salesman, Jeff Payne, made the expience of purchsing a car as smooth as the test driv in my New Audi! I've bought new an from Auto Direct Online. My Salesman, Jeff Payne, made the expience of purchsing a car as smooth as the test driv in my New Audi! I've bought new and used cars before and this was one of the quckest and mst efficient experiences. I woulde and will recomend Auto Direct online and thr Salesman, Jeff Payne. More
Shopping with Autos Direct Online was a great experience. Our salesman, Jeff was open to our needs and worked with us to give us what we wanted. Since we traveled some distance and didn't want to make the Our salesman, Jeff was open to our needs and worked with us to give us what we wanted. Since we traveled some distance and didn't want to make the drive back at another time, Jeff made sure we were able to buy and take the car with us. We love the car we bought--a 2007 Toyota Matrix. Margaret O. More
Buying our car from Autos Direct Online was a very easy, process. No pressure to buy and we were treated well. The car was better than expected and we were very pleased with our purchase. Would do busines process. No pressure to buy and we were treated well. The car was better than expected and we were very pleased with our purchase. Would do business with them again. More
The best car-buying experience I've ever had was with Autos Direct Online. I got a terrific car at a great price, without having to negotiate. The service was terrific. The heated seats needed to be repl Autos Direct Online. I got a terrific car at a great price, without having to negotiate. The service was terrific. The heated seats needed to be replaced at a cost of $1,500 and they didn't charge me anything. Then, after I signed that I accepted the car as-is we discovered a new dent on the car before I left the lot. My stomach sank because I figured I was stuck with it, but they fixed it for no charge. They did the right thing even when the contract said they didn't have to. That's what I call integrity. More
Best car shopping experience ever! Needing to find a Best car shopping experience ever! Needing to find a vehicle quickly, my husband and I began to search on line. Within 20 minutes we found a Nissan X Best car shopping experience ever! Needing to find a vehicle quickly, my husband and I began to search on line. Within 20 minutes we found a Nissan Xterra at Autos Direct Online. The Xterra had all the features we were looking for and at a very reasonable price. Our salesman, Dan Caldwell, helped to make this purchase extremely easy and everything was delivered as promised and on time. Our mechanic stated this SUV was a "gem" and we love driving it! We have recommended Autos Direct Online to friends and family. More
Dan showed compassion and concern with a very critical customer in me. He was always responsive and worked in my favor when little things came up after the sale regarding the purchased vehicle. Educate customer in me. He was always responsive and worked in my favor when little things came up after the sale regarding the purchased vehicle. Educate yourself and know what you are purchasing to get the best deal. You cannot separate sales and service...it's all in the details! More