Autos Direct Online
Cleveland, OH
Is this your dealership?
546 Reviews of Autos Direct Online
In working with Dan Caldwell at Autos Direct Online was a pleasure. Dan and the entire staff made the entire process stress free. We had a minor problem with the used car, Dan and their service department pleasure. Dan and the entire staff made the entire process stress free. We had a minor problem with the used car, Dan and their service department corrected the problem without any hassle ! I would recommend Autos Direct Online to anyone interested in purchasing a car! More
I was searching for a 350z for what seemed like years. Finally, I found one on eBay that I fell in love with and was within my price range. I didn't know what to expect purchasing a car on eBay, xxxx, I'd Finally, I found one on eBay that I fell in love with and was within my price range. I didn't know what to expect purchasing a car on eBay, xxxx, I'd never even purchased car before in my life. I called Frank to get more info on the car. He gave me the info I wanted without a single sales tactic, which I can appreciate as I work in sales and can't stand being hassled! We made the deal that day, and Frank made sure to make himself available to me whenever I had a question (even on his day off), which was frequent as this was my first car purchase. Overall my experience was fantastic, and I'd imagine far easier than having to go from dealership to dealership in person. My next auto purchase will more than likely also be online, and hopefully I can work with Frank again! More
Bought a car online. Dan Caldwell helped me through the process from beginning to end. There was only one part confusion over paying for the registration as apparently my state of Arizona has a reciprocat process from beginning to end. There was only one part confusion over paying for the registration as apparently my state of Arizona has a reciprocation clause with Ohio where the tax had to be paid before they could title the vehicle. Christine walked me through the law and Dan made it possible for me to paypal on the spot so my vehicle would not be held up from shipping. That was the only hiccup experienced in the entire process. More
I found my car from searching for cars on eBay. After going to the web site I located the perfect PT Cruiser! The dealer was quick to get back to me. I drove three and a half hours to get the car. For going to the web site I located the perfect PT Cruiser! The dealer was quick to get back to me. I drove three and a half hours to get the car. For the price I expected there to be a couple of minor issues. The car test drove fine, but I wish I would have had it checked by a mechanic first. There were several issues, two of the tires had been filled with fix a flat, one of the chrome rims was cracked on the inside, the front windshield sprayers were broken off under the hood, and one of the motor mounts was bad. The motor mounts were a common issue and I realized they needed to be fixed. The other issues were covered up. Overall the car was $1000 under Blue Book so I basically paid the Blue Book after the repairs were made. The dealership was no frills but clean. The tire issue should have been fixed. The rim cost $200, and the used tires were $250 plus the $90 motor mount fix. More
It was a pleasant experience overall and a refreshing change from the usual stereotyped used car dealerships. We were treated well and got what we consider a good deal. change from the usual stereotyped used car dealerships. We were treated well and got what we consider a good deal. More
We were kind of skeptical when we decided to buy a car through this dealer. It is a pretty unconventional process but once we see how they operate it really made sense. Frank was very professional and hel through this dealer. It is a pretty unconventional process but once we see how they operate it really made sense. Frank was very professional and helpful even though it was a very busy day. We bought a super cheap car so we have had to make some repairs to make it road worthy but I guess that's to be expected. More
These guys are scam artists and they have two lawsuits pending against them! They sell salvaged titled cars as used non damaged vehicles. Do yourself a favor and do not purchase anything from them.. pending against them! They sell salvaged titled cars as used non damaged vehicles. Do yourself a favor and do not purchase anything from them.. More
I purchased an 08 Mercedes E350 from autos direct 2 weeks ago car is great no problems my salesman was Dan Caldwell he was very helpful and ensured everything went smoothly. ago car is great no problems my salesman was Dan Caldwell he was very helpful and ensured everything went smoothly. More
Frank was great to work with. Answered all my questions and was very accommodating and friendly. Would recommend him and use him again. Very honest. and was very accommodating and friendly. Would recommend him and use him again. Very honest. More