Autos Direct Online

I like how their cars were stored indoors. They were very helpful. Even the owners son was welling to find my sales associate. The car was the cleanest around for the price. A+ helpful. Even the owners son was welling to find my sales associate. The car was the cleanest around for the price. A+ More

This was the easiest car buying experience we have ever had. We saw the car online. Came in and looked at it. Drove it home the next day. Jason was amazing to work with. The price was perfect. And it had. We saw the car online. Came in and looked at it. Drove it home the next day. Jason was amazing to work with. The price was perfect. And it's a solid vehicle. I would recommend this dealer to anyone. More

I just recently purchased a car from Autos Direct Online and was very pleased with the service I received. Frank Faragone and the rest of the staff at Autos Direct took the stress out of buying my first car and was very pleased with the service I received. Frank Faragone and the rest of the staff at Autos Direct took the stress out of buying my first car. I also really appreciated the 'no pressure' atmosphere at Autos Direct. More

worst dealership in the world, there is no warranty on cars even though it is implied. The owner is elusive and no one has a clear answer to what their job is and they do not know how to treat a customer. cars even though it is implied. The owner is elusive and no one has a clear answer to what their job is and they do not know how to treat a customer. They sell junk cars and when people do their paperwork, they try to slip in "sold as is no warranty". When in dealership they tell all the customers "We sell 600 cars a month" and once in a while we get someone that is dissatisfied." When you want to talk to the owner Shaun Payne, he doesn't exist and they tell you he is never there." I have the most irritating, misunderstood liars with a "customer approach that is if you don't like it go somewhere else" I could go on and on, but why? I bought my car oct. 11, 2013 and have had it in my possession three days the rest of the time it was broke down at home or back to the dealership and the 30 day tag runs out nov. 11, 2013. After many trips to dealership and calls that went unanswered, they agreed to fix the car and guess what here it is, nov. 4 and still no car. I don't have any transportation and so I have to pay people with money I don't have to take me to drs. appts., store, get prescriptions, physical therapy,etc.. Just save yourself a world of headaches, and go to a "real" dealership where there you can physically see owners, managers, salesmen, and service teams. More

James Hunziker was a great salesman and made the process go smooth even though I was from out of state! I would highly recommend this dealer for anyone that needs to purchase a vehicle quick and easy! go smooth even though I was from out of state! I would highly recommend this dealer for anyone that needs to purchase a vehicle quick and easy! More

Great dealership. Hassle free. Fast service but addequate time to evaluate. Paperwork was quick. The price you see online is the price you pay. It was a pleasure to work with James! time to evaluate. Paperwork was quick. The price you see online is the price you pay. It was a pleasure to work with James! More

I really had a good experience working with James he was very helpful and answered all my questions and returned my calls everything was done in a very timely manner and I have already told my other friends very helpful and answered all my questions and returned my calls everything was done in a very timely manner and I have already told my other friends about the dealership thanks for everything Mr Brown More

This was my first online purchase of an automobile, and Auto Direct made it a pleasure. I would definitly buy from them in the future. Auto Direct made it a pleasure. I would definitly buy from them in the future. More

They did a great job at selling me a used truck. They treated me great and I love my truck and would tell anyone to go to them. treated me great and I love my truck and would tell anyone to go to them. More

We had a very good experience with Autos Direct in Cleveland, Ohio. We recently purchased a vehicle on 10/25/13 and worked with James Hunziker who was well informed about each vehicle we tried out e Cleveland, Ohio. We recently purchased a vehicle on 10/25/13 and worked with James Hunziker who was well informed about each vehicle we tried out even though we were not. Customer service aspect was great, we drove over 2hrs and James was very flexible with our schedule. All paperwork was completed quick and efficient and explained thoroughly to us. We had an issue with something electronically on the vehicle, not a default but something we were not aware as to what it meant. I called James who responded quickly and also sent a text to call if any other questions. We appreciated this customer service without high pressure sale tactics. We felt the price was good for the vehicle in which we purchased. We will return to Auto Direct in the future. More