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Autos Direct Online

Cleveland, OH

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546 Reviews

4371 Pearl Road

Cleveland, OH

44109

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546 Reviews of Autos Direct Online

November 27, 2013

Ryan was extremely polite and helpful, very smooth process and was pleased with the experience. Found the car and the financing I wanted. Would definitely recommend taking a look. More

by griff37m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Markham
November 24, 2013

Frank Faragone and Finance office met and exceeded our expectation during the buying process of our vehicle. Definitely will come back for our next vehicle purchase. More

by ensongking
Customer Service
Recommend Dealer
Yes
Employees Worked With
Frank Faragone
November 21, 2013

I had the opportunity to work with Jason Brown. Jason was very knowledgable and helpful. He put me into the exact car I was looking for. Jason was flexible in regard to the delivery date and he followe More

by davemercurio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Brown
November 20, 2013

this was a quick and easy process to buying my car. had great pics online and also easy to see and test drive the car. I will use this dealership in the future. More

by dhorneck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jason brown
November 19, 2013

My experience with auto directs online was great i suggest them to anyone, they have great deals, wonderful customer service, and awesome cars......anyone who goes to them i suggest "Jason Brown" he w More

by msaustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brown
November 19, 2013

At this point I'm just lucky my family and I are still alive. I just took a car I just bought from Autos Direct four days ago to Pinnacle Auto Repair in Lyndhurst. The mechanic took a look under the More

by kylaprice14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Russo
Jan 01, 2014 -

Autos Direct Online responded

Mrs Price, we have refunded in full any and all monies that you gave us for the 2001 Pontiac Aztek, and taken the vehicle back. Would you please be so kind as to update your review reflecting the fact that we gave you a full refund? Thanks in advance for your cooperation. - Autos Direct Online

Jan 01, 2014 -

kylaprice14 responded

Dealer towed the vehicle away and refunded my purchase in full.

November 18, 2013

Dave was great to deal with, very polite and straight to the point. Got a great deal and I love the car. I drove over 2 hours to go to this dealership and it was more than worth it. Highly recommend shop More

by adamkrue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Lasrafka
November 09, 2013

Easy transaction. Great seller. Ryan made it easy and painless. I called in with the inquiry. They were very fast responding. I was done with the transaction in 15 minutes on the way home. More

by Jsarruff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hartman
November 09, 2013

This was the easiest it has ever been to buy a car. I got a great vehicle at an amazing price. Jason was great. Process was very straightforward. I would recommend them to anyone. More

by gpashinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brown
November 09, 2013

Great car buying experience. No hassels, no haggling, no high pressure sales. They were happy to assist but gave us our privacy to talk out what would be the best fit for our family. Will most likely but More

by kokomisty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Faragone
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