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Autonation Mazda Carlsbad

Carlsbad, CA

4.5
183 Reviews
AutoNation Mazda Carlsbad is the best source for all new and used Mazda models. With an expansive inventory Mazda vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Carlsbad to learn more.
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5365 Car Country

Carlsbad, CA

92008

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Showing 183 reviews

March 26, 2024

Austin Wise made my experience at Carlsbad Mazda very relaxing and thus time not stressful. I would buy from them again in the future. Thank you More

by annjkoo2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Wise
Mar 28, 2024 -

Autonation Mazda Carlsbad responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 23, 2024

Clayton was outstanding to work with. He was very knowledgeable, professional and courteous. When I buy again I will look to him to assist in the process. More

by dustin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton
Mar 25, 2024 -

Autonation Mazda Carlsbad responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

March 08, 2024

While I got the car I wanted at a price that came down, any follow up with this dealership was horrible. They messed up the loan process for pushing the loan through to my credit union, which delayed and c More

by jsabian1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ian and whoever would call me back from finance or the dealership at all.
Mar 11, 2024 -

Autonation Mazda Carlsbad responded

Hi, we are deeply disappointed by your experience at AutoNation Mazda Carlsbad. If you are willing, please call our General Manager at (760) 620-0950 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

March 03, 2024

I’m 2 hours and 30 minutes into a routine scheduled maintenance. Frustrating that I was just told an update was on the way. It’s an oil change and a tire rotation… Never had this issue at the Escondid More

by Gallagj
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Irrelevant. Above their pay grade.
Mar 06, 2024 -

Autonation Mazda Carlsbad responded

Hi, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at (760) 620-0950 when you can so we can address this situation directly. Thank you and have a great day.

February 29, 2024

Not a single post purchase contact. The person who sold me the car left in the middle of the deal so it was finalized by the intern. The finance person was rude (got mad because I asked More

by EK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Forget their names but the Greek finance guy is rude
Mar 03, 2024 -

Autonation Mazda Carlsbad responded

Hi, we are deeply disappointed by your experience at AutoNation Mazda Carlsbad. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (760) 620-0950. We hope to hear from you.

February 02, 2024

For a few weeks I was going around town trying to find a good first car for me. I found a 2014 used dodge challenger with great price, low mileage, well taken care. They gave me documents proving a good che More

by lucca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James London
Feb 05, 2024 -

Autonation Mazda Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 06, 2024

Great service, paperwork detailed and simplified, hassle free, guided every step. Makes you feel very welcome. More

by jcvazquez1992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Sentina
Jan 08, 2024 -

Autonation Mazda Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 21, 2023

I purchased a 2021 CPO Mazda from the Carlsbad location. My initial interaction with Fred, a Salesman, was great. He was very informative, friendly, and kind. I live a smidge over 50 miles from the dealersh More

by MANBEAST
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fred, Teddy, Farrukh
Dec 22, 2023 -

Autonation Mazda Carlsbad responded

Hello, we are deeply disappointed by your experience at AutoNation Mazda Carlsbad. Please reach out to us at (760) 620-0950 when you can so we can address this situation directly. Thank you and have a great day.

Dec 29, 2023 -

MANBEAST responded

I have called the number you responded with a few times now. With no extension to choose and no guidance on who to ask for, each call has lead me to a voicemail for someone named Johnny...

December 18, 2023

Very nice service. I would recommend highly recommend them. The service was timely and the staff was nice. More

by Katherineurena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t get any names
Dec 19, 2023 -

Autonation Mazda Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Mazda Carlsbad and we hope to be of service again in the future.

December 13, 2023

Like the new office. Would like to see a better lounge service like escondido mszda. Staff are kind and courteous. More

by fofotom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
Dec 15, 2023 -

Autonation Mazda Carlsbad responded

Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!