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Autonation Mazda Carlsbad

Carlsbad, CA

4.4
187 Reviews
AutoNation Mazda Carlsbad is the best source for all new and used Mazda models. With an expansive inventory Mazda vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Carlsbad to learn more.
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5365 Car Country

Carlsbad, CA

92008

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Showing 187 reviews

July 06, 2023

Excellent and very pleasant sales service, but the closing paperwork and unwanted hard sell of the extended warranty were tedious. More

by pbsagar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 07, 2023 -

Autonation Mazda Carlsbad responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 06, 2023

Great communication and an overall concern that I not pay for service that was not needed. More

by Paddington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 07, 2023 -

Autonation Mazda Carlsbad responded

Hello Paddington, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 01, 2023

Chris called me and followed up with a previous review I had and resolved my concerns and offered me 2 free future services. I am happy that he went the extra mile to make a client happy! More

by zooloo2222
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher Cortez
Jul 04, 2023 -

Autonation Mazda Carlsbad responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Jul 04, 2023 -

zooloo2222 responded

Thank you for the follow up!

June 30, 2023

I recently traded in my Mazda and renewed my lease and had a wonderful experience. I worked with Fred Bandi, who provided a top tier experience in helping me lock in the exactly model, color, and package More

by Jaycie Rowe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Bandi
Jul 03, 2023 -

Autonation Mazda Carlsbad responded

Hi Jaycie, we're happy you found our staff so supportive during your experience here at AutoNation Mazda Carlsbad. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 30, 2023

My appointments are always quick and easy at this Mazda dealer, and they just remodeled so it's really nice inside! I've been going here for all of my car services for the past three years (since I bought More

by a.hagman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian (Service) and Fred (Sales)
Jul 03, 2023 -

Autonation Mazda Carlsbad responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 30, 2023

I've used this dealership for all of my service needs since I got my Mazda 9 years ago. I've worked with Max Hackadorn for several years now, and he's been an excellent contact person! More

by fmbaia
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Max Hackadorn
Jul 03, 2023 -

Autonation Mazda Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 30, 2023

It's my 3rd time when I service my mazda. This time they completed the renovation and the dealership looks modern and fresh. The staff is nice. More

by Artem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 03, 2023 -

Autonation Mazda Carlsbad responded

Hello Artem, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 29, 2023

A+++ My 2017 vehicle is now "brand new"! Everyone was very professional, courteous, efficient and friendly. Every time I drive now, I feel the difference and all the care that went in to m More

by Lisa M.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy, Floyd and Oscar
Jul 03, 2023 -

Autonation Mazda Carlsbad responded

Hi Lisa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 28, 2023

I've been taking my car to Autonation Mazda (formerly Bob Baker) for several years. Their level of customer service has always been outstanding. On this occasion, Max checked me in and was very thorough expl More

by lizumbe
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Max; young fellow at checkout
Jun 30, 2023 -

Autonation Mazda Carlsbad responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Mazda Carlsbad! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 27, 2023

The lack of communication and therefor delay in getting my car serviced were unacceptable- I’m not sure I will continue to use the dealership for my ongoing maintenance of my vehicle More

by Beth
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Christian
Jun 28, 2023 -

Autonation Mazda Carlsbad responded

Hi Beth, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (760) 620-0950 to discuss what we can do to help.

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