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Autonation Mazda Carlsbad

Carlsbad, CA

4.5
183 Reviews
AutoNation Mazda Carlsbad is the best source for all new and used Mazda models. With an expansive inventory Mazda vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Carlsbad to learn more.
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5365 Car Country

Carlsbad, CA

92008

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Showing 183 reviews

July 17, 2023

I don't want to. I don't want to. I don't want to. I don't want to. Remove this, or I will not participate again, More

by spiffhnter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramy Hernandez
Jul 20, 2023 -

Autonation Mazda Carlsbad responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (760) 620-0950 so we can assist you further.

July 16, 2023

Salesperson and General Manager were both very friendly, informative and helpful. Once it left their hands, the process became very cumbersome. The team in general did a great job of getting me financing More

by Anonymous
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't recall and don't want to call out as they were good
Jul 19, 2023 -

Autonation Mazda Carlsbad responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (760) 620-0950 to discuss what we can do to help.

July 14, 2023

First service since Autonation became owner's of Mazda dealership. Honored service plan purchased thru Bob Baker. Service was quick. Additional service recommendations were made w/ option to purchase. More

by letlord164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 17, 2023 -

Autonation Mazda Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 12, 2023

Great service and great cars! Colin was super easy to work with and a great communicator. More

by karrasfamily123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
Jul 15, 2023 -

Autonation Mazda Carlsbad responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Mazda Carlsbad. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 11, 2023

Overall, Fred had great communication and helped me with any questions. The whole process was easy and quick. The only thing I did not like was their ridiculous offer they gave me for me car to turn in. More

by Kelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred
Jul 13, 2023 -

Autonation Mazda Carlsbad responded

Hi Kelly, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 10, 2023

Max and Andrea both handled my car. They are awesome! Always professional & helpful. Disappointed to see there is a new manager. Loved the other one. When I picked my car up there was More

by jenniferobrien1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max, Andrea, Brian, Floyd
Jul 12, 2023 -

Autonation Mazda Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

July 06, 2023

Excellent and very pleasant sales service, but the closing paperwork and unwanted hard sell of the extended warranty were tedious. More

by pbsagar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 07, 2023 -

Autonation Mazda Carlsbad responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 06, 2023

Great communication and an overall concern that I not pay for service that was not needed. More

by Paddington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 07, 2023 -

Autonation Mazda Carlsbad responded

Hello Paddington, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 01, 2023

Chris called me and followed up with a previous review I had and resolved my concerns and offered me 2 free future services. I am happy that he went the extra mile to make a client happy! More

by zooloo2222
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher Cortez
Jul 04, 2023 -

Autonation Mazda Carlsbad responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Jul 04, 2023 -

zooloo2222 responded

Thank you for the follow up!

June 30, 2023

My appointments are always quick and easy at this Mazda dealer, and they just remodeled so it's really nice inside! I've been going here for all of my car services for the past three years (since I bought More

by a.hagman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian (Service) and Fred (Sales)
Jul 03, 2023 -

Autonation Mazda Carlsbad responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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