Autonation Mazda Carlsbad

I had a great experience at my last service apt. My advisor made it really easy for me. My advisor made it really easy for me. More

Update: don’t shop here! I’m disappointed that Autonation Carlsbad refused to offer any goodwill after my 2022 Mazda CX-5 needed a thermostat replacement at under 22,000 mile I’m disappointed that Autonation Carlsbad refused to offer any goodwill after my 2022 Mazda CX-5 needed a thermostat replacement at under 22,000 miles. This isn’t normal for a new car, and they didn’t seem interested in addressing my concerns about future reliability. I bought the car less than a week ago. Great experience. Everything went seamlessly and so far I’m very pleased with my car. Paul is great and made me feel at ease making such a big purchase. More

Ian and Teddy made my CX5 purchase a reality in seven days time after I followed up on a lead for a 2024 red CX5. Ian Moss has been amazing with his guidance and follow up with all my questions from our days time after I followed up on a lead for a 2024 red CX5. Ian Moss has been amazing with his guidance and follow up with all my questions from our very first phone call to the licensing of my new car here in Washington state. I am all set for retirement road trips in my sweet Mazda! I give 10 stars to my purchase experience and 10 stars for my car! Carrie S - Washington state More

Welcoming and thoughtful approach to choosing the right car. No pressure applied. This was a pleasant buying experience. car. No pressure applied. This was a pleasant buying experience. More

Absolutely fantastic experience! They went above and beyond for us and were patient as we were waiting to get out of our Toyota that was a Lemon. We shopped around a bit but we were They went above and beyond for us and were patient as we were waiting to get out of our Toyota that was a Lemon. We shopped around a bit but we were set on AutoNation Carlsbad. The care they took and how they each personally took care of us was greatly appreciated. Thank you to Ian, Sonny, and Teddy for working to get us into our dream car. We look forward to working with you again in the future! More

We were greeted promptly and Carlo was quick to help us find the exact car I was looking at online. We test drove the vehicle and were all set to go. The paperwork process took a lot longer than was expect find the exact car I was looking at online. We test drove the vehicle and were all set to go. The paperwork process took a lot longer than was expected and I had to wait a long time. That was why the experience wasn’t perfect put I appreciate the staff for being open to my questions and answering directly. Overall good but could have been tightened up a bit more for a more streamlined experience. More

Recently my wife and I visited the Mazda AutoNation dealership in Carlsbad looking for a vehicle for our grand daughter. We were fortunate to have salesperson Arian Ghaderi meet us in the used car lot dealership in Carlsbad looking for a vehicle for our grand daughter. We were fortunate to have salesperson Arian Ghaderi meet us in the used car lot. Arian showed us a number of vehicles that came close to meeting our requirements. Unfortunately, there was no perfect match. Through his persistence and dedication in trying to locate for us the vehicle we were hoping to find, he was able to locate one in Irvine CA. He proceeded to drive to Irvine and bring the car to us. It was exactly what we wanted. Working with the entire Mazda staff, from Arian, to Austin to Hassan Golandam, we were able to purchase the vehicle and add a vehicle protection plan. Because the vehicle will be registered in WA state, they made arrangements to have the vehicle transported to our home in Richland WA. My wife and I were handed a pamphlet for our documents that stated, The right price, The right place; a great way to express our purchase experience. More

Buying my new car was such a pleasant and easy experience! Paul was straightforward, friendly, knowledgeable, patient and answered all my questions about my new car and accessories. There was a experience! Paul was straightforward, friendly, knowledgeable, patient and answered all my questions about my new car and accessories. There was absolutely no pressure or sales tactics. I felt the entire team from Paul in Sales, Sonny in Management, Teddy in Finance, plus the Parts department really helped me get everything I wanted in my new car at a great price. The dealership is modern, clean and comfortable with a robust inventory. Highly recommend AutoNation Mazda Carlsbad. If you’re looking for a new car, ask for Paul he’s the best! More

Used vehicle showed Pre-owned inspection was done. Front brakes were missed, metal to metal after three drives. This vehicle is a vehicle that is only driven every two to three weeks and under 100 mil Front brakes were missed, metal to metal after three drives. This vehicle is a vehicle that is only driven every two to three weeks and under 100 miles each drive. To my surprise when I did my inspection to find the inner front brake pads were not safe at any speed. I’m retired from the auto collision industry, work on my own vehicles and was ASE and I-Car certified. This could have been very Serious. If I had to make an emergency stop, the brakes would’ve failed. Make sure if you buy a used vehicle have your own inspection done, and make sure they remove the wheels for the brake inspection. More

Fred and Sonny were great to work with. They were flexibility, kind, and bend over backwards to ensure I got everything I needed during my purchase experience. They were flexibility, kind, and bend over backwards to ensure I got everything I needed during my purchase experience. More