Automecca North End Motors Inc

Direct Auto Mall is the Best Dealer in New England They Direct Auto Mall is the Best Dealer in New England They go above to meet your needs, Friendly, Honest and Fair I strongly recommend them for your Dre Direct Auto Mall is the Best Dealer in New England They go above to meet your needs, Friendly, Honest and Fair I strongly recommend them for your Dream Car More

In November 2012 I stopped by Direct Auto Mall looking for a Cargo Van, 2009. I was attracted by the commercial on TV saying "We will double your payment" and in addition they offered a prize of Flat scre for a Cargo Van, 2009. I was attracted by the commercial on TV saying "We will double your payment" and in addition they offered a prize of Flat screen TVs to the first 50 customers on Black Friday. It was all lie. When you buy the car they say that the prize was gone, and the discount is not like they suggest on the TV commercials. I want to tell everyone not to go to this place that are scams. First of all, my payment was increased to $ 500 just because up to $ 3000, the increase was only $ 500.00. OK, Second: They said that the bank has requested $ 4000.00 to approve me and I agreed, so a week later they asked for more money $ 6000.00 down or to financing with my mother’s name, which was not in the deal. Finally, after I refused to close that deal, they never returned my deposit of $ 500.00. The sales man Pedro was very professional and he did the best he could to help us, but the Direct Auto Mall has The WORST CUSTOMER SERVICE EVER. The manager KLEYSSON Braga claimed to have sent me my check on fifteen days ago, but it never arrived to us, the manager Mr. DOMINGOS was the one who told me that I was approved and that I should leave $ 4,000.00 to them. Thank God I didn't make that the check. BE CAREFUL WITH THIS CAR DEALER THEY DISHONEST. DON'T BUY NOTHING FROM THEM. I JUST call today to claim my money back, then they say they will get back to me, but even if they return the deposit tomorrow, I had to call several times, they should have paid me a month ago. TOO MUCH HEADACHES THEY ARE WORTHLESS . More

I would like to thank Andressa for her great customer service and all the help setting my appointment .I found my car with low interest . service and all the help setting my appointment .I found my car with low interest . More

It was super easy to find the car and prices i was looking for. Great experience and no waste of time!! Thank you thais and all your help. looking for. Great experience and no waste of time!! Thank you thais and all your help. More

yo fui aya con mi eswposo, fuimos a mirar carros porque avimos visto en la tele el comercial y llamamos ablamos con ashley y fue gran ayuda muchas grasias estamos muy agradesidos con como nos trataron. avimos visto en la tele el comercial y llamamos ablamos con ashley y fue gran ayuda muchas grasias estamos muy agradesidos con como nos trataron. More

All i can say is that this was one of the best customer service I've had in quite some time. The customer service agent was very informative, polite , and must i add Patient. Thank you service I've had in quite some time. The customer service agent was very informative, polite , and must i add Patient. Thank you More

Ive been looking everywhere for a 2010 mercedes c-class, low mileage and a good deal and finally after a long search i happen to find direct auto mall. I called in for more info on the car and i was very we low mileage and a good deal and finally after a long search i happen to find direct auto mall. I called in for more info on the car and i was very well attended to. Thais sounded very professional and fortunately answered all the questions i had and for my surprise i could get an appointment scheduled for the same day! Few hours later i was already test driving the car. Although i live far it was worth my time for calling and driving there. Thanks thais and staff ! More

Being new in college and young i needed to get my credit going some how and thought that financing a a car would be a good thing to do but i didnt know anything about financing so i saw the ads on tv about going some how and thought that financing a a car would be a good thing to do but i didnt know anything about financing so i saw the ads on tv about all types of credit and decide to call and ask about financing .Tais was the one that helped me and she explained to me everything i need to know before starting a car loan. Now all i need to do is save money so i can put some money down and start off More

really professional, polite and respecful answered all questions to the "t" she had a great knowledge base of what means to be a good online sales representative. questions to the "t" she had a great knowledge base of what means to be a good online sales representative. More

i gave direct automall a 5 because i spoke with Ashley & she provided Great customer service over the phone , unfortunately I was not able to come in.But Ashley made sure she followed up with me! I will r & she provided Great customer service over the phone , unfortunately I was not able to come in.But Ashley made sure she followed up with me! I will recommend this dealer to everybody! Thanks Ashley ! More