Back

Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,311 Reviews

2,311 Reviews of Autohaus on Edens - Service Center

Sort by
September 30, 2024

Dropped car off at 8:30 for simple Service B. Was adamant that I needed my car back by 4:00. At 12 I was called saying I needed new wiper blades and tire balancing. Again, I stated to do it ONL More

by starshak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Morsy
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Very professional, timely, clean environment, very nice waiting area and courteous. I have been going to this locations for a number of years. i also like their loaner and shuttle services More

by DEBUBAGCHI504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Fast and thorough service. I've used them for years and it's always been a positive experience. I highly recommend them. More

by CPETER73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Great service department! No issues at all - the representative greeted me promptly and get me well informed. More

by MSPALECZNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Ryan always takes great care of me every time I bring my car in. Professional, knowledgeable, and courteous service. More

by CCOMPALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Although getting a hole on the tire was bad, the service/repair experience at the dealer was superb! More

by SANDYW2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Ryan is aleays Very polite and professional. He is accommodating with the loaner and i love the service i receive. More

by Lindaw1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

My best experience is with the Service Side that is superior. Ed Garcia has been my Service Rep for years and he knows my automobile like he does his family More

by FNOVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Ryan responds on my message with very accurate and fast, He is a great man! More

by kyuilk
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

Jorge was pleasant, explained what needed to be done and personally showed us what he did to satisfy our request. More

by ASAMLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
9
...