Autohaus on Edens - Service Center

Dropped car off at 8:30 for simple Service B. Was adamant that I needed my car back by 4:00. At 12 I was called saying I needed new wiper blades and tire balancing. Again, I stated to do it ONL Was adamant that I needed my car back by 4:00. At 12 I was called saying I needed new wiper blades and tire balancing. Again, I stated to do it ONLY if it could be done by 4. At 5:30 after a huge work inconvenience on my part, I was called to say the car was ready and dealer closed at 6. I went in the next morning at 9:30 to pick up and pay. It took over 20 minutes to get the car because despite being told it was “ready” only at that time was it sent to be washed and brought around. The annoying thing is I made a reservation ahead of time and they certainly didn’t seem to have the time for me. I thought I was being helpful by not requesting a loaner vehicle, but I will request one going forward. More

Very professional, timely, clean environment, very nice waiting area and courteous. I have been going to this locations for a number of years. i also like their loaner and shuttle services waiting area and courteous. I have been going to this locations for a number of years. i also like their loaner and shuttle services More

Fast and thorough service. I've used them for years and it's always been a positive experience. I highly recommend them. I've used them for years and it's always been a positive experience. I highly recommend them. More

Great service department! No issues at all - the representative greeted me promptly and get me well informed. No issues at all - the representative greeted me promptly and get me well informed. More

Ryan always takes great care of me every time I bring my car in. Professional, knowledgeable, and courteous service. car in. Professional, knowledgeable, and courteous service. More

Although getting a hole on the tire was bad, the service/repair experience at the dealer was superb! service/repair experience at the dealer was superb! More

Ryan is aleays Very polite and professional. He is accommodating with the loaner and i love the service i receive. He is accommodating with the loaner and i love the service i receive. More

My best experience is with the Service Side that is superior. Ed Garcia has been my Service Rep for years and he knows my automobile like he does his family superior. Ed Garcia has been my Service Rep for years and he knows my automobile like he does his family More

Ryan responds on my message with very accurate and fast, He is a great man! He is a great man! More

Jorge was pleasant, explained what needed to be done and personally showed us what he did to satisfy our request. personally showed us what he did to satisfy our request. More