Autohaus on Edens - Service Center

Tom Lood made a problem vanish with no inconvenience His communication and his personal touch were outstanding His communication and his personal touch were outstanding More

very pleased with the customer service provided over the phone and at the service center phone and at the service center More

Excellent customer service. Very thorough, straightforward and helpful. He will explained the details of the service. Very thorough, straightforward and helpful. He will explained the details of the service. More

The staff was very nice but did not do what they said they would do. They returned the car dirty. Their policy of requiring the customer to exchange the loaner cars every 3 days is a terrible inconvenien they would do. They returned the car dirty. Their policy of requiring the customer to exchange the loaner cars every 3 days is a terrible inconvenience and a deal breaker for me. More

It has been a pleasure to work with Brian Mulhern and your service department. They are clearly dedicated to delivering outstanding customer service. your service department. They are clearly dedicated to delivering outstanding customer service. More

The team has been highly communicative about the timing of completion of the required repairs. Very pleasant to work with. of completion of the required repairs. Very pleasant to work with. More

Eddie Garcia and the Service Department team did a great job of communicating what needed to be done and when to expect it to be done by. job of communicating what needed to be done and when to expect it to be done by. More

Thanks again for the quick and easy resolution of the issue. Also appreciate the customer experience. issue. Also appreciate the customer experience. More

The employees say all the right things, but generally did not actually keep me updated and I had to follow up with them. Twice they returned my car to me with the warning light about the starter battery cri not actually keep me updated and I had to follow up with them. Twice they returned my car to me with the warning light about the starter battery critical. In spite of the issues, I am grateful they did fix my car in the end. More

I had an issue with a replacement of my windshield wiper on my C300, and I received excellent service from Alejandro Sanchez. on my C300, and I received excellent service from Alejandro Sanchez. More