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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,226 Reviews

2,226 Reviews of Autohaus on Edens - Service Center

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August 21, 2024

Expedited my service which was much appreciated prior to a road trip when my car wouldn’t start More

by SEARSCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

No further comments . . our car works fine and hopefully, we won’t have any more challenges.. More

by RICHARD.RAVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

Every staff member was very pleasant and helpful. Ryan made sure I had a loaner car. The building is very clean. They have refreshments in case you have to wait. More

by shakyjake32.ch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

shakyjake32.ch responded

I have always had a great experience at this location. They are very attentive to the customers. They explain everything needed to be done with great detail.

August 17, 2024

Excellent people to work with. Especially Tom Lood. Very professional, knowledgeable and respectful. Great guy to work with More

by world.joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

The dealership is little dated. On picking up the brand new car, there was TPMS alert on the dash which was not reset. Nice staff but they do not follow up. My car's window sticker More

by qaiserjamal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Galvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Popper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Pleasant and friendly personnel. On time delivery of my car after a thorough service.Been bringing my car to them since 2009.Highly recommended. More

by MRSSYAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

We had terrible service and will not be coming back again to this dealer for service. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

They performed Service A but it started next set of problems for the tires right after the service was done. We also called and informed them but no follow up was made and there are no schedule availab More

by Varsha Parekh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Great service. Updates in a timely manner. My rental was perfect and everything went as planned More

by PAMELACOHEN333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Disappointed that with an appointment the diagnostic did not happen for several days. Why bother having an appointment. When work was done all went well More

by STUCPA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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