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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,307 Reviews

2,307 Reviews of Autohaus on Edens - Service Center

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October 21, 2024

Tom Lood and this dealership went to bat and beyond expectations in standing up for us on a manufacturing defect that took place on our 2019 Mercedes C300. Thanks to their efforts the entire repair w More

by BLAATSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ruscitti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rosengarden
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

Ryan is the best service advisor I have ever worked with. I will always trust him to do the right thing. More

by PSCHMIDT2612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Hoyne
October 18, 2024

$240 (the most I've ever paid at Autohaus by a wide margin) for an oil change that took two days and the tech left the extraction port cap off. Price quoted at drop off was $210, at pick up was asked More

by GSCRINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

They always take quick care of me whenever I drive into service. I have been going to Autohouse for over 50 years. More

by JPK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Quick easy service. Dedicated staff. Nice waiting area with food and beverage. Service prices are a little high. More

by Rima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Helpful, attentive, pleasant. Always willing to do anything to please a customer. A pleasure to work with. More

by Larry123
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

I have been going to Autohaus for over 10 years now. They are exceptional in providing a superior customer experience. Tom was extremely helpful and great, as always.. Thanks to Tom, Cindi and the enti More

by ZAHIDRANDHAWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Excellent service by Eddie Garcia I really appreciated to him and great effort to his successful future More

by ahrahman786@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

The team at Autohaus, especially Alejandro, was courteous and professional. They kept me posted on the status of my car while it was in for service. They were much appreciated. More

by PETERM5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Debosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Service is handled very well. Everyone is helpful. Easy to drop car off and get it back. More

by lewsmailbox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
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