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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,376 Reviews

2,376 Reviews of Autohaus on Edens - Service Center

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January 07, 2025

Eddie Garcia has handled almost all of my vehicles both company and personal for the past 8 years. I find Eddie to be very knowledgeable and straight forward. I will continue to get my vehicles at this dea More

by JEFFK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

I count on Tom to be honest and tell me what I really need and what can wait. But I also count on Tom to tell me when it is time to stop spending money on a 2015 and time for a new car. I trust Tom and More

by KIMFALK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

The Service Department is top notch! Honest, professional and helpful. I have been a customer for 13 years and have NEVER been disappointed! More

by the5toriumis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

The service folks were very friendly and they have a great space for waiting for your vehicle. More

by Mavro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Ryan is very good at his job. Always very helpful really understands the needs of the customer More

by lsilverman12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Eddie Garcia Is a Star . What a great asset to Autohaus . Don't lose him ! More

by EFSLAWSKLARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

It’s always has been a pleasure working with Ryan. Very knowledgeable, accommodating and thoughtful. Always goes out of his way to make customer happy. We have three Mercedez service in with Ryan and More

by Ellen Olshansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

John was very patient with an ongoing issue I was experiencing with my vehicle. Although the issue was difficult for the team to identify - he continued to work with me as I provided videos of the sp More

by mikeangiec300
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Ryan Mulhern as always is extremely helpful and communicative. He knows the entire history of my car by heart:) More

by PLEWANDOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Very good sales group it very frustrating that this survey makes me put in 15 words. More

by MITCHHELFAND
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hoyt
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