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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,307 Reviews

2,307 Reviews of Autohaus on Edens - Service Center

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October 24, 2024

There was a considerable delay in getting the part but you were good about getting us loaners through this time. More

by asmith79
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

The service was great and quick turnaround on the service B was appreciated since I waited at the dealership. More

by MPUCCI115
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

The service was great. i got a nice loaner car. Enjoying my car after service is done. More

by TATYANAPRIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Tekien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzana Omeragic
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

Excellent service by everyone. Got a A service and waited maybe 2 hours. No problems. . More

by PHILLIP-BRAUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

Ryan Mullen is a first class specialist who truly understands the concept of customer service. More

by DCB2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

As always, Autohaus does an excellent job. They're always available to discuss the problem, and go out of their way to make sure they're doing the right thing. We've been coming here for man More

by MICHAEL@SEEDMAN.ORG
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

I just bought the car and did not need all the works and definitely did not need new wiper blades and they did not put any fluid in the window washer tank! Believe me when I say personnel friendly But I f More

by Mary Anselmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Lood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Morsy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

I spent almost $7k in 3 days in the dealership for s580. When i picked up the car the car wasn't clean, and John Morsy told me i needed to replace the car's air filter. I told him it was okay. I called him More

by AVIMOR30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Morsy
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

I have always had a great experience with Service at Autohaus. I have worked with Tom Lood for years and he is professional and communicates very well. I am very happy with Autohaus! More

by LEAHBAILEY1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

Service is always top rate. As expected since 2002. Only the services bought at purchase only cover 1 Service A and 1 Service B Learn to accept very high service fees Ev More

by MARKP90348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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