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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,307 Reviews

2,307 Reviews of Autohaus on Edens - Service Center

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October 30, 2024

It has been a pleasure to work with Brian Mulhern and your service department. They are clearly dedicated to delivering outstanding customer service. More

by ROBERT.J.STUCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

The team has been highly communicative about the timing of completion of the required repairs. Very pleasant to work with. More

by SRBOYACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nedim Omeragic
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Eddie Garcia and the Service Department team did a great job of communicating what needed to be done and when to expect it to be done by. More

by 1stPorsche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Thanks again for the quick and easy resolution of the issue. Also appreciate the customer experience. More

by HV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

The employees say all the right things, but generally did not actually keep me updated and I had to follow up with them. Twice they returned my car to me with the warning light about the starter battery cri More

by BADDELOO125
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandro Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

I had an issue with a replacement of my windshield wiper on my C300, and I received excellent service from Alejandro Sanchez. More

by dale.miller529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

The service department always accommodates my seeds especially with the loaners! I also like that they clean my car when I pick it up! More

by MANIGHAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Ruscitti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

John did everything he could to make my experience as good as it could be! More

by LBERN29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Tom Lood, Cindy Link and Ken Dunaway are exceptional. Service and communication are excellent. They take the time to explain any service items. More

by lewsmailbox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

A b c driving e f g h i j k l m n op More

by KJR34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.