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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,376 Reviews
Today: 8:00 AM - 3:00 PM Open Now
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2,376 Reviews of Autohaus on Edens - Service Center

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February 08, 2025

Great service and Tom is very helpful to ensure timely response and answer any questions. Downside is cost. More

by TRACYCATHAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Always friendly and helpful! The dealership experience is what will keep me buying Mercedes cars in the future. More

by TINAMELSTROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Thank you for doing everything,so organized way. Autohaus has outstanding staff members who helped us. Thans More

by ARORA3ANITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Autohaus by Edens provides world class service! I have been a client for over five years and feel very well cared for. My GLS 450 is a joy to drive and Autohaus is terrific. Eddie Garcia, Cindi Lin More

by S B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

I was disappointed that I made the appointment in advance to have my tires replaced. When I arrived, they didn't know what my vehicle was there for and didn't have the tires in stock. They scheduled a delive More

by teralyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Good service, loaner vehicle. Trustworthy, very good people. Thank you . I would recommend their services More

by Federico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Ryan does a wonderful job of taking care of Mercedes customers in a timely manner. He is helpful and explains what the service, repairs etc. Ryan gives high quality customer service to match the reputat More

by ACCOUNTING11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Eddie Garcia is an excellent representation of Mercedes Benz and Autohaus. He embodies excellent customer service. More

by BRIAN.K.JOSEPHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

I think Ken and Ryan and their team are great. I trust them, and the quality of their service and responsiveness is great. More

by FLOYD.MANDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Garcia Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Staff are accommodating helpful and knowledgeable Work done in timely manner They informed customer when work is donee More

by FAUSTINOCARCHA
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.