Autohaus on Edens - Service Center
Northbrook, IL
2,376 Reviews of Autohaus on Edens - Service Center
Always friendly and helpful! The dealership experience is what will keep me buying Mercedes cars in the future. The dealership experience is what will keep me buying Mercedes cars in the future. More
Thank you for doing everything,so organized way. Autohaus has outstanding staff members who helped us. Thans Autohaus has outstanding staff members who helped us. Thans More
Autohaus by Edens provides world class service! I have been a client for over five years and feel very well cared for. My GLS 450 is a joy to drive and Autohaus is terrific. Eddie Garcia, Cindi Lin I have been a client for over five years and feel very well cared for. My GLS 450 is a joy to drive and Autohaus is terrific. Eddie Garcia, Cindi Link and Ryan Mulhern coordinated my service and loan car. They delivers first class care and service, I highly recommend this team, More
I was disappointed that I made the appointment in advance to have my tires replaced. When I arrived, they didn't know what my vehicle was there for and didn't have the tires in stock. They scheduled a delive to have my tires replaced. When I arrived, they didn't know what my vehicle was there for and didn't have the tires in stock. They scheduled a delivery for the tires late in the afternoon and I wasn't able to pick up my vehicle until the following week (running into the weekend). I attempted to check on my vehicle twice over the days it was with you. I could never reach Alejandro. I was told to leave a voicemail, which I did twice, and never received a call back either time. I finally called a third time and begged someone to get a live person for me as I needed to know the status of my vehicle. Communication was extremely difficult. More
Ryan does a wonderful job of taking care of Mercedes customers in a timely manner. He is helpful and explains what the service, repairs etc. Ryan gives high quality customer service to match the reputat customers in a timely manner. He is helpful and explains what the service, repairs etc. Ryan gives high quality customer service to match the reputation of the Mercedes brand! More
Eddie Garcia is an excellent representation of Mercedes Benz and Autohaus. He embodies excellent customer service. Benz and Autohaus. He embodies excellent customer service. More
I think Ken and Ryan and their team are great. I trust them, and the quality of their service and responsiveness is great. I trust them, and the quality of their service and responsiveness is great. More