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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,364 Reviews

2,364 Reviews of Autohaus on Edens - Service Center

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October 31, 2018

As always it was great and professional. Awesome place. Because I have bought my last 4 cars there and never had any complaints and service has been extremely good.. Mr Garcia has always been extremely curt More

by OMNL836
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hello! Thanks for the 5-star rating! We appreciate you taking the time to share your experience. We are glad to see that Ed takes great care of you. Thank you for your business!

October 31, 2018

Great Very good service . Ed is easy to work with and. Very accomadating .thought I would never find any one like Gary Lombardi, but I must say Ed is right More

by wenb1144
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Gagerman
Nov 02, 2018 -

Autohaus on Edens responded

Hello, We appreciate your 5-star review! We agree with you that Ed and Philip are a pleasure to work with. Thank you for your business and we hope to see you soon!

October 31, 2018

Outstanding Eddie continually provides outstanding service. I would highly recommend getting s and the Autohaus on Edens. He always follows up and is always will More

by KKGEORGE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hi George, Thanks for the 5-star rating! We appreciate you taking the time to share your experience. We are glad to see that Eddie takes great care of you. Thank you for your business!

October 31, 2018

Best service department I have ever been to! Best service department that have ever been to. I’ve had 6 Mercedes Benz over the years. Special thanks to Ken Dunaway. He’s the reason I’ll always go More

by PAULM396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Michel
Nov 02, 2018 -

Autohaus on Edens responded

Hi Paul, Thank you very much for taking the time to review our dealer! We are happy to hear that Cinid, Julie, and Ken are providing the experience that you deserve. Thank you for your business!

October 31, 2018

Excellent service Ken Dunaway is an outstanding service adviser. It is because of his professionalism, honesty and commitment that I have my Mercedes ML 250 serviced a More

by MARK.NAIDOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hi Mark, Thank you very much for taking the time to review our dealer! We are happy to hear that Ken is providing the experience that you deserve. Thank you for your business!

October 31, 2018

Scheduled service Efficient. Ken is wonderful and very considerate. Keeps me posted on stats of car and goes out of his way to take care of everything. Makes owning th More

by DEBBIE.ABECASSIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hi Debbie, We appreciate your review! We agree with you that Ken is a pleasure to work with. Please let us know what we can do to improve. Thank you for your business and we hope to see you soon!

October 31, 2018

service Love the service! Ken always exceeds my expectations. Work is done in a timely manner, and my concerns are always answered. Will continue to service a More

by PATSYWEINSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hi Patsy, Thanks for the 5-star rating! We appreciate you taking the time to share your experience. We are glad to hear that Ken exceeds your expectations! Thank you for your business!

October 31, 2018

Tom Lood is the best! I work with Tom Lood and he is just the best to work with. He goes above and beyond to accommodate whatever may come up. He is courteous, thorough, More

by CONSTANCE.M.GEKAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Gioulos
Nov 02, 2018 -

Autohaus on Edens responded

Hi Constance, We appreciate your 5-star review! We agree with you that Tom is a pleasure to work with. Thank you for your business and we hope to see you soon!

October 31, 2018

Excellent service and easy to work with Outstanding service .. Tom Lood is excellent at helping you answer all the questions, always updating on the status of the repair, highly recommend to More

by AGAKORSAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hello, We appreciate your 5-star review! We agree with you that Tom is a pleasure to work with. Thank you for your business and we hope to see you soon!

October 31, 2018

Excellent service It's always a pleasure to work with Tom Lood. He is professional, polite and friendly. He explains everything that need to be done and answers all q More

by FESTKITTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Thank you very much for sharing your experience! We are glad to hear that Tom takes great care of you and shows you how much we value your business! We look forward to seeing you again!

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