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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,410 Reviews

2,410 Reviews of Autohaus on Edens - Service Center

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November 12, 2018

Eddie Garcia Eddie help set up work with the body shop and the car was ready when promised. The body shop also did a good job in communicating with me. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
Nov 15, 2018 -

Autohaus on Edens responded

Thanks for the great review! We are happy to see that Eddie and Prem took care of you!

November 11, 2018

They keep you mobile with a smile ! Very good service, personal with a sharp eye to detail. Not cheap, but still reasonable for the quality of work delivered. They way they handle your w More

by Bert.tevel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
Nov 15, 2018 -

Autohaus on Edens responded

Hi Bert, Thank you very much for providing great feedback. It seems like Prem is the right guy for the job! We thank you for your patronage and hope to see you again soon!

November 10, 2018

Autohaus on Edens Service Center Eddy Garcia and the team provide outstanding service!! They communicate very well and the quality of work is excellent. They also handle any issues More

by Gregory J Silich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Autohaus on Edens responded

Hi Gregory, Thank you very much for taking the time to review our dealer! We are happy to hear that Ed is providing the experience that you deserve. Thank you for your business!

November 09, 2018

Great service It is always easy to have my car serviced at Autohaus. It doesn’t matter if it’s a simple nail in my tire or a regular service, everyone is friendly a More

by MICGESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Autohaus on Edens responded

Hello, We are glad to see that Tom is friendly and helpful. We thank you for your patronage and look forward to serving you in the future!

November 09, 2018

Tom L is always responsive! Excellent and friendly service. Tim and team helped me understand the issues I was experiencing and offered solutions. Appreciate them taking th More

by GAYLE.BRANKIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Autohaus on Edens responded

Hi Gayle, Thank you very much for taking the time to review our dealer! We are happy to hear that Tom is providing the experience that you deserve. Thank you for your business!

November 09, 2018

Excellent Eddie Garcia is a great, knowledgeable and courteous service advisor. He kept me adised of the work to be done and it was done to my satisfaction More

by PJM4840
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Autohaus on Edens responded

Thank you very much for the great review. We are glad to see that Ed takes great care of you. We appreciate your business and hope to see you again soon.

November 09, 2018

Eddie Garcia is tops Eddie knows us and has our best interest in mind. He thinks ahead and ensures our car is operating at it's best. He is proactive which we appreciate. More

by THEBTS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Autohaus on Edens responded

Hello! We appreciate your 5-star review! We agree with you that Eddie is a pleasure to work with. Thank you for your business and we hope to see you soon!

November 08, 2018

First tune up on new amg e43 Ernie was great. The only problem was there was a mix up on the scheduled appointment and car was not ready when I expedited to be. More

by BEECHERABELES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Bonilla
Nov 12, 2018 -

Autohaus on Edens responded

Thank you for taking the time to review our dealer. If there is anything we can do to improve your scheduling experience please let us know. We appreciate your business!

November 07, 2018

Kudos to Service Rep Tom Lood gets high marks for his professionalism, knowledge,warmth, and friendliness. I can always depend on Tom to steer me in the right direction More

by DRPAULK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Autohaus on Edens responded

Thank you very much for the review! We are very happy to see that Tom is delivering top-notch service! Thank you for your business.

November 07, 2018

EXCELLENT AND PROFESSIONAL SERVICE TEAM Absolutely Love the Autohaus. The repairs are always done right the FIRST TIME and they ALWAYS accommodate my schedule. Also APPRECIATE getting a nice More

by KINGSABRYNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy, Julie Michel
Nov 12, 2018 -

Autohaus on Edens responded

Thank you for sharing your experience! We are glad to see that Ken, Ed, and Julie have been taking great care of you! Thank you for your patronage and we hope to see you soon!

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