Autohaus on Edens - Service Center

Scheduled service Efficient. Ken is wonderful and very considerate. Keeps me posted on stats of car and goes out of his way to take care of everything. Makes owning th Efficient. Ken is wonderful and very considerate. Keeps me posted on stats of car and goes out of his way to take care of everything. Makes owning the car worthwhile. More

service Love the service! Ken always exceeds my expectations. Work is done in a timely manner, and my concerns are always answered. Will continue to service a Love the service! Ken always exceeds my expectations. Work is done in a timely manner, and my concerns are always answered. Will continue to service at this location. More

Tom Lood is the best! I work with Tom Lood and he is just the best to work with. He goes above and beyond to accommodate whatever may come up. He is courteous, thorough, I work with Tom Lood and he is just the best to work with. He goes above and beyond to accommodate whatever may come up. He is courteous, thorough, works quickly and efficiently, being respectful of my time. He makes himself available to help me in any way. I needed to "reboot" my blue tooth after a tech update on a service visit, and he walked me through the entire process, even though he was done for the day! He is always pleasant and willing to help. The best! More

Excellent service and easy to work with Outstanding service .. Tom Lood is excellent at helping you answer all the questions, always updating on the status of the repair, highly recommend to Outstanding service .. Tom Lood is excellent at helping you answer all the questions, always updating on the status of the repair, highly recommend to work with Tom More

Excellent service It's always a pleasure to work with Tom Lood. He is professional, polite and friendly. He explains everything that need to be done and answers all q It's always a pleasure to work with Tom Lood. He is professional, polite and friendly. He explains everything that need to be done and answers all questions without getting exasperated by my lack of knowledge regarding cars. If it's imperative to repair something, he will make it clear to me, and other recommendations he will rank in the order of necessity. In accordance with the aforementioned, I feel that he has my car's and my best interest in mind, rather than just making a buck. He understands that I can go elsewhere to get my car maintained, yet offers me good prices and excellent service. More

Great service - Tom stayed after hours to make sure I got my car, showed me the repair work that was needed and got me s ride home - Tom stayed after hours to make sure I got my car, showed me the repair work that was needed and got me s ride home More

I have 2 awesome service managers! Everybody in the service dept. are great, friendly and helpful but I always bring my cars in when I can work with either Eddie Garcia or Tom Lood. The Everybody in the service dept. are great, friendly and helpful but I always bring my cars in when I can work with either Eddie Garcia or Tom Lood. They make it an easy & pleasent experience to get my cars serviced!!!! More

Outstanding service Service was performed in a timely manner with no surprises. Tom, my service representative always communicates what is needed and the cost involved. H Service was performed in a timely manner with no surprises. Tom, my service representative always communicates what is needed and the cost involved. He is responsive to our needs. More

Annual service visit Such a pleasure to deal with Tom Lood - he is knowledgeable and friendly. He takes time to explain everything in detail. I am always promptly wait Such a pleasure to deal with Tom Lood - he is knowledgeable and friendly. He takes time to explain everything in detail. I am always promptly waited on and appreciate the use of the loaner vehicles very much. I have recommended Autohaus and Tom to my friends who have Mercedes. More

On Time without issues Service at Autohaus continues to be at the highest level of quality and timeliness. The people are accurate, informative and professional. Would not g Service at Autohaus continues to be at the highest level of quality and timeliness. The people are accurate, informative and professional. Would not go anywhere else. More