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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,339 Reviews

2,339 Reviews of Autohaus on Edens - Service Center

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October 31, 2018

Service Awesome, efficient, friendly customer service. I was in and out with a loaner in no time. My car was serviced and washed and ready to go by the end of More

by rich.gutierrez01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
Nov 02, 2018 -

Autohaus on Edens responded

Hi Rich, Thanks for the 5-star rating! We appreciate you taking the time to share your experience. We are glad to see that Prem takes great care of you. Thank you for your business!

October 31, 2018

Excellent service Everything was done at once in properly. Very pleased with calling me about any issues. I will always come back for your service department. I would More

by CARYMD1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin James
Nov 02, 2018 -

Autohaus on Edens responded

Hello! Thank you very much for taking the time to review our dealer! We are happy to hear that Kevin is providing the experience that you deserve. Thank you for your business!

October 31, 2018

They omitted one of my requests. It was just just a free 10,000 mile service, and I asked them to fix the seat recline button and to reach the low beams (they illuminate too little of More

by DAVEHANOLD
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ernie Bonilla
Nov 05, 2018 -

Autohaus on Edens responded

Hi Dave- Thanks again for the taking the time to reach out with these issues. We hope that the adjustments we made since your last visit have addressed your concerns. Thank you for your time and patronage!

October 31, 2018

Amazing and fast service The service dept here is amazing. They are fast and friendly. Thank you again for your help and amazing service. I will definitely be returning for an More

by AVANI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
Nov 02, 2018 -

Autohaus on Edens responded

Hello, We appreciate your 5-star review! We agree with you that Cindi and Prem are a pleasure to work with. Thank you for your business and we hope to see you soon!

October 31, 2018

Great experience Always a great experience, dealing with service department rocks. They treat you like you are there only client, always making sure you are aware of y More

by LUCKYGAMESINC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
Nov 02, 2018 -

Autohaus on Edens responded

Hello, We appreciate your 5-star review! We agree with you, Ed and Prem are a pleasure to work with. Thank you for your business and we hope to see you soon!

October 31, 2018

As always it was great and professional. Awesome place. Because I have bought my last 4 cars there and never had any complaints and service has been extremely good.. Mr Garcia has always been extremely curt More

by OMNL836
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hello! Thanks for the 5-star rating! We appreciate you taking the time to share your experience. We are glad to see that Ed takes great care of you. Thank you for your business!

October 31, 2018

Great Very good service . Ed is easy to work with and. Very accomadating .thought I would never find any one like Gary Lombardi, but I must say Ed is right More

by wenb1144
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Gagerman
Nov 02, 2018 -

Autohaus on Edens responded

Hello, We appreciate your 5-star review! We agree with you that Ed and Philip are a pleasure to work with. Thank you for your business and we hope to see you soon!

October 31, 2018

Outstanding Eddie continually provides outstanding service. I would highly recommend getting s and the Autohaus on Edens. He always follows up and is always will More

by KKGEORGE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hi George, Thanks for the 5-star rating! We appreciate you taking the time to share your experience. We are glad to see that Eddie takes great care of you. Thank you for your business!

October 31, 2018

Best service department I have ever been to! Best service department that have ever been to. I’ve had 6 Mercedes Benz over the years. Special thanks to Ken Dunaway. He’s the reason I’ll always go More

by PAULM396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Michel
Nov 02, 2018 -

Autohaus on Edens responded

Hi Paul, Thank you very much for taking the time to review our dealer! We are happy to hear that Cinid, Julie, and Ken are providing the experience that you deserve. Thank you for your business!

October 31, 2018

Excellent service Ken Dunaway is an outstanding service adviser. It is because of his professionalism, honesty and commitment that I have my Mercedes ML 250 serviced a More

by MARK.NAIDOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Autohaus on Edens responded

Hi Mark, Thank you very much for taking the time to review our dealer! We are happy to hear that Ken is providing the experience that you deserve. Thank you for your business!

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