Autohaus on Edens - Service Center

yearly maintenance great service was told it would take 2 hours and it took exactly 2 hours Car was cleaned inside and out no issues at all great service was told it would take 2 hours and it took exactly 2 hours Car was cleaned inside and out no issues at all More

Prem (srvc advisor) is awesome Sometimes cars have problems that occur sporadically. This is particularly true with electronic parts in modern cars and solving these issues require Sometimes cars have problems that occur sporadically. This is particularly true with electronic parts in modern cars and solving these issues requires patience. Prem helped solve problems that others could not. More

Poor communication and terrible service I brought my car in on the Tuesday before Thanksgiving, for the Takata airbag recall. Intake was prompt and efficient and I was given a loaner. I wa I brought my car in on the Tuesday before Thanksgiving, for the Takata airbag recall. Intake was prompt and efficient and I was given a loaner. I was also told that, aside from the recall, my car would receive a multi-point inspection and I qualified for a $500 MB credit if I had a certain amount of work done. I was told the work should take a few hours. Briefly, I was still waiting for my car on Friday. In anticipation that the car would be finished by Friday, and I was not going to be around on Friday to bring back the loaner, I gave the loaner key to a porter so he could drive my car to my house and pick up the loaner, when my car was done. Prem agreed that this courtesy made sense. I arrived home late Friday night to find that I did not have my car, and, of course, could no longer use the loaner since I had surrendered the key to the dealer. Nor was there any message from the dealer as to when I might expect my car to be returned. Not until Saturday, after I left a scathing message with service did I receive a text from Prem stating that my car would be returned later on Saturday. If a multipoint inspection was done, no one ever advised me of the results. More

Punctured tire. Driving on spare Tires purchased and installed in a timely manner with explanation of why 2 were needed. Satisfied with degree of service we never have a problem. Tires purchased and installed in a timely manner with explanation of why 2 were needed. Satisfied with degree of service we never have a problem. More

Friendly and convinient service. I used complimentary car, so no need to wait. It was a new car similar to mine. The people are knowledgeable and friendly. The service was timely and I used complimentary car, so no need to wait. It was a new car similar to mine. The people are knowledgeable and friendly. The service was timely and convenient. More

Great service I am grateful for Ken at Autohaus on Edens for always going above and beyond to take care of anything that I ever need. He treats me like family!!! I am grateful for Ken at Autohaus on Edens for always going above and beyond to take care of anything that I ever need. He treats me like family!!! More

Scheduled Service Tom and the entire staff was very professional and courteous. Much better than other dealerships. Would recommend this dealership to others. Facilitie Tom and the entire staff was very professional and courteous. Much better than other dealerships. Would recommend this dealership to others. Facilities are clean and friendly. More

Best experience ever your service department, especially Prem is the most efficient and the most professional experience I have ever had. Auto Haus is the only establishme your service department, especially Prem is the most efficient and the most professional experience I have ever had. Auto Haus is the only establishment that I will ever bring both of my cars, Thanks for your kind help. Stuart M. Packer More

Thank You Eddie Eddie Garcia was wonderful, as usual, in getting the service done on my car. He is pieasant, knowledgeable and great to work with. This time my husba Eddie Garcia was wonderful, as usual, in getting the service done on my car. He is pieasant, knowledgeable and great to work with. This time my husband took care of getting my car serviced. With Eddie's help, he left very satisfied. More

great service I found this dealership to be very caring and thorough with all the work done right the first time and finished when they promised it would be, I found this dealership to be very caring and thorough with all the work done right the first time and finished when they promised it would be, More