Autohaus on Edens - Service Center

Wonderful Service Ernie Bonilla was very patient and informative. He was very detailed and knowledgeable. He's follow up was exceptional. I look forward to visiting Ernie Bonilla was very patient and informative. He was very detailed and knowledgeable. He's follow up was exceptional. I look forward to visiting this service center in the future. Julie was also the greatest!! More

Efficient Excellent care and friendly faces. Caring. The car was done at the time they said it would a courtesy car was waiting for me. All great! The only co Excellent care and friendly faces. Caring. The car was done at the time they said it would a courtesy car was waiting for me. All great! The only continuing problem is the car continues to have a funky smell when starting the engine and I need to open all the windows to air out the odor for a while More

Chicago land best Great detailed inspection in timely manner Delivered in the promised date and time, The service advisor is very proficient knowledgeable about all t Great detailed inspection in timely manner Delivered in the promised date and time, The service advisor is very proficient knowledgeable about all the car’s funcitions And operations In the time very friendly in very respectful way. More

Proactive, helpful team dealing with a recall issue The dealer's team reached out to me to alert me to and help me to schedule work necessary due to a recall issue. They were very easy to work with and The dealer's team reached out to me to alert me to and help me to schedule work necessary due to a recall issue. They were very easy to work with and made sure the work was done timely, quickly and correctly. More

Perfect. Ed Garcia is an outstanding professional Everything is done right. Can’t imagine they could do more again Ed Garcia is on top of everything. Scheduling assessing the problem pricing keeping Everything is done right. Can’t imagine they could do more again Ed Garcia is on top of everything. Scheduling assessing the problem pricing keeping me informed and doing the work timely. Very professional More

Cery bad I was over charged and still have smelly air condition. Texted eddie garcia but he did not answer me also floormate was missing . I got a floormat th I was over charged and still have smelly air condition. Texted eddie garcia but he did not answer me also floormate was missing . I got a floormat that is not mine after i asked 2times on time of taking my car from service and returned back again. More

Berghorst Review Prem is a first class senior service advisor. All of the work was completed on time and in a quality manner! Great team at Autohaus!! Prem is a first class senior service advisor. All of the work was completed on time and in a quality manner! Great team at Autohaus!! More

Don’t understand but make it Gabriel. Viti I’ve been by Mercedes for the last 30 years I’ve always had good service with the dealerships especially this one Dealership Always good people I’ve been by Mercedes for the last 30 years I’ve always had good service with the dealerships especially this one Dealership Always good people More

Great deal Thanks for checking my car. Did control all liquids and motor of my car. ML350 diesel. Comfortable area for rest and waiting. Very fast service. ILYA Thanks for checking my car. Did control all liquids and motor of my car. ML350 diesel. Comfortable area for rest and waiting. Very fast service. ILYA P. More

2017 GLE Thank you for your service. I’ll be back. Nothing more to say. For this survey. Please allow me to submit the survey and end the session. Thank you for your service. I’ll be back. Nothing more to say. For this survey. Please allow me to submit the survey and end the session. More